AppleReviews of itunes.com

fuldstændig umuligt at komme i kontakt med support. Det virker i høj grad som om de ikke er interesseret i at levere support til produktet.

Not only can i not make the purchase I want, but adding itunes credit (which turned out to be a recommended solution) isn't refundable, and having 1p left over meant two purchases went into itunes credit, both apparently unable to be refunded. Support was pretty much useless, the live chat wanted a phone call, which I didn't want to do even without not knowing how long it would go on for. Waste of time really.

Once a year when I make holiday compilation albums which I want to download onto my iPhone from my PC, I have to use iTunes. Every time it is a world of pain, clearly designed by a sadist. Words can't express how much I loathe and despise iTunes. Just let us drag and drop files like you can onto a Windows device. It can't be that difficult.

I discovered a music video, I'd purchased, missing from my Itunes library. When I enquired, to Itunes, on the missing track I was told that the content creater had removed the missing track from the platform and that I wasn't entitled to a refund. I was absolutely treated poorly by the customer service agents, one didn't even get back, and denied an alternative such as a free track or a refund. They have removed a music track from my library and didn't even have the decency to inform me that said track had been removed! Not even an apology. Absolutely disgusting attitude from Apple Itunes!

iTools isn't user-friendly. It's hard to manage the iPhone using itunes. Please upgrade the iTunes like 3uTools.

Itunes es lamentable. Hace imposible la simple copia de una foto del iphone al PC. Quieren que pagues, que pagues, y que vuelvas a pagar ABSOLUTAMENTE PARA TODO

Since I have upgraded my iPhone to 11, the songs I paid for I can no longer listen to. I still have them, problem is the sound is so low I can barely hear them. Also those you pay for as a ringtone, you don’t hear much of when your iPhone rings - just some of the music at the start. I want the first verse in it or even the chorus. I found I could hear more of it on my iPhone 4 & 5s. Apple were good enough to refund me for ringtone I’d paid for the other week via iTunes.

Do NOT ever spend any money on games. If the game freezes up or has any issues whatsoever they will NOT refund your money. I highly warn you to not give them even one dollar. I spent a lot of money on a game the developer won’t get back to me and I tunes turned me down twice for refunding the money I spent. The game has a bug and I can’t advance so the money was spent for nothing but they didn’t seem to care.