david S.
How to lose a customer.
I ordered and paid for 10 lbs. of figs. You sent me 4 lbs. of figs. I notified you of the error and added all possible documentation of my order and shipment, even including photos of 4 one-lb packages and the shipping statement, confirming that you'd sent only four of the 10 pounds I ordered. A week later, I am still waiting, be it for the missing six pounds or reimbursement.



