iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.
itoolmax.com (itoolmax.com) has 734 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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734 approved reviews, newest moderated first
Brent C.
Bought a laser level, no warranty, Battery didn't stay on. No way to contact the company. Pure SCAM sav your money! DON"T BUY.....
Response from itoolmax.comAug 20, 2025
Hi Brent, I'm sorry to hear about your experience. I've reported your issue to our customer service team, and we'll prioritize your order. Please check your email. Thank you. All the best. iToolMax Team
Clifford O.
The hand held power washer put out more water where you hook up the hose to than come out the spray,no wonder it all plastic,must of come from Chin
Response from itoolmax.comAug 18, 2025
We are sorry that you are not satisfied with this product. If you encounter any problems during use, you can contact our after-sales team and we will follow up with you in a timely manner according to your situation.
eric
Paint gun quit working after 30 days and they did not replace the paint gun. NO customer service.
Response from itoolmax.comAug 21, 2025
We apologize for the poor experience you've had. We've carefully received your feedback and will humbly accept and carefully evaluate it, as it's crucial for us to improve our work. Thank you for your feedback.
Joyce P.
The product was not what I expected, so I tried to return it. There is a lack of communication from the company. Even though they advertise a money-back guarantee, you have to request a return form from the company. I have tried so many time to get one and they do not respond. Very poor customer service.
Response from itoolmax.comAug 21, 2025
we apologize for the poor experience you've had. We've carefully received your feedback and will humbly accept and carefully evaluate it, as it's crucial for us to improve our work. Thank you for your feedback.
Rodney S.
My flashlight ordered stop working in less than a year. I initially charged fully upon delivery. Haven't used yet. Will not charge or turn on. Contacted cust support and they asked for details on how im using the flashlight. Im asking for a refund or replacement. Will change review once my issue is resolved. Update...been in contact sent in info needed. They stated they wpuld send replacement but I would have to pay shipping.
Response from itoolmax.comAug 18, 2025
Hello Rodney, We apologize for the inconvenience you experienced. We've verified your order status, and our customer service team is following up. To better address your issue, please provide the relevant information requested by the customer service team. Thank you. Wishing you all the best. iToolMax Team
David Hankinson(South Wootton in B.
I had a very small problem with an electric hoe. I must have contacted the company six or seven times, even sent photos. Nothing was ever done so I gave up in the end.
Response from itoolmax.comAug 18, 2025
Hi David, We apologize for the inconvenience you experienced. We've verified your order, and our customer service team said they were following up, but we haven't heard back from you since. You can contact our customer service team again, and we'll follow up with you. Thank you. Wishing you all the best. iToolMax Team
Glen S.
poor product and poor customer service
Response from itoolmax.comAug 18, 2025
Hello Glen, We apologize for the negative experience you experienced. We've verified your order, and our customer service team said they're following up, but we haven't heard back from you since. You can contact our customer service team again, and we'll follow up with you. Thank you. Wishing you all the best. iToolMax Team
Chadwick E.
The marketing and selling of the product was impressive, so I bought the spray gun, the buying process , delivery and receiving process was good. Until I used the product, I used it once and it burnt out, I then chucked it out as it was useless, never again.
Response from itoolmax.comAug 18, 2025
We are sorry that you are not satisfied with this product. If you encounter any problems during use, you can contact our after-sales team and we will follow up with you in a timely manner according to your situation.