Gina M.
great customer service
explained the entire process, very friendly, nice people

iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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509 approved reviews, newest moderated first
Gina M.
explained the entire process, very friendly, nice people
Allen M.
Mike was great to work with, explained everything in detail, was very helpful, would recommend istorage to anyone. thank you so much..
John I.
they help in every way they can to support my business
Andy S.
you have a great staff and they have always been accommodating and helpful.
Gayla D.
Great storage place ,very helpful staff . Clean with climate control and easy access.
Robert P.
Very cooperative and pleasant.
Peter J.
Your units that say hallway access DON'T say this is the only way to gain access - i.e. exclusively and with no direct outside access. Your website shows only direct access pictures from the outside. Manipulating equipment up a ramp and through a relatively narrow doorway was a nightmare. And you didn't offer any help. Units are clean. Lighting is OK. Did not know I had to bring two locks with me. Your admin person did a very good job setting up the account. You need to light the entrance keypad access unit. I had to use my phone for light in the rain after dark.
Terry F.
Mike and Emily both are great assets to the Smithville istorage. Thanks to you both for explaining everything to me and how to keep my furniture and electronics safe from the weather. I secured two units, one climate controlled and one non-climate controlled. Mike you graciously postponed your lunch to help me without complaining. You both offer that personal touch. So glad I chose this place.