iStorageReviews of istorage.com

Offered the “first month free” promotion… never received it. A rodent destroyed my property… their insurance refused to cover it. After only seven weeks… they raised my monthly rate by $50.00. Take your business elsewhere.

Susan and Jamie are the greatest!! They storage facility is the cleanest I’ve ever seen. I will definitely be recommending this to all my family and friends! Thank you for making our experience smooth!!

Recently rented space here. I was a little hesitant to keep it. The ladies who work in the office are nice, the dark haired lady was helpful & feiendly. The blond haired lady was a bit rude when she answered our questions, we also heard her yelling at someone else in one of the hallways, very unprofessional. All in all, we decided to keep the space since we already have our inventory unloaded. Prices and cleanliness are comparable to other facilities we use in other parts of the twin cities. This is our first time using IStorage.

The woman who works at the Hiawatha facility is extremely rude and unpleasant (the man is nice). The cart checkout process is awful and the carts are of poor quality. The facility is dirty and dark. The posted office hours are not accurate, as they are sometimes closed during posted open times. I would never use this facility again and would advise everyone to look elsewhere.

Patti , the manager in Englewood, FL. is efficient and friendly. She explained everything and showed me how to operate the keypads for access

CLINTON TOWBSHIP ROMEO PLANK. GRAVEL DIRT POOR UPKEEP AND A STRANGE WOMAN ON HER GOLF CART FOLLOWING US AROUND PASSIVE AGTESSIVELY. WE WERE SERVEF TERM OF LEASE, NO NOTICE, AND WE ARE PAID THROUGH THE 14TH OF AUGUST. IF YOU WANT TO KEEP YOUR VEHICLE AND SHOES CLEAN, IT WON'T HAPPEN HERE. POTHOLES AND BROKEN RUSTY LOCKS . SHE CARED MORE ABOUT CIGARETTE BUTTS THAN FIXING THE UNITS AND ROADS. OTHER PLACES ARE CHEAPER. REFUSED TO PRORATE THE 9 EXTRA DAYS PAID. WE DO NOT RECOMMEND.

I won a storage unit at this iStorage 3601 Hiawatha Ave Minneapolis, MN 55406-2527. I was disappointed with what an employee or someone of authority had done to the stuff in this unit.They took the time and individually wrapped the empty boxes of trash for resale. It was clearly Staged by someone that had been in there already. The unit was already opened with the lock and a load of trash was left wrapped as if it was actual items. No one is going to rent a unit for empty boxes of things and wrap them with garbage black bags. Dead give away was a male worker in the office that mentioned to me when I got there to pick up this unit "how someone would pay so much for this kind of unit." He knew something I didn't. Anyways I lost on this unit and they lost a customer. I would not bid on any units at this place again. I felt scammed.

Been customers for 7 years. This place is a DUMP. Where do i start? A 10x20 is actually 9'x18'. Within 2 years the 295/mo became 550/month. Climate controlled? Haha. Humid as hell, warm during the summer, freezing in the winter. Our unit has been leaked on (rain water) since we notified them 5 months ago. The doors often don't close; our main door has been basically open for months now. The main gate was out for many months late last year and early this year.