iStorageReviews of istorage.com

Clean. Got unit as promised. They should, though, tell you when you reserve online (and I had a couple phone conversations with them, too) to bring your homeowner's insurance declaration page with you. I had a moving truck waiting to put my stuff in the unit (and the guys were doing it just to be nice, after having worked on my house), so if I hadn't been able to access my declarations page from my phone and the insurance website, I would have had to have paid for their insurance.

10 feet x 15 feet storage just dosent measure out to be so. But it was the last climate control unit for rent.

seem a little pricey, however clean and nice. Too many hidden charges also.

We rented a unit and were told that we HAD to rent by the same day we called, which was Saturday, or we'd lose the discount. So we ran down there to rent it. It has a gate which is active and closed during the facilities non office hours. There was some question as to whether the key code we were given would work or not. The person compiling the application wasn't sure which computer to use, if the computer would work, or even if the printer would work. We paid for the unit and were told by the manager he wouldn't answer his phone on the weekend. On Friday we returned with a frind, who drove her truck 40 miles ton help us get our items to storage. We tried our key code and it didn't work. Luckily the man who lives on the facility let us in. We called the local police and they told us they don't have a code in their files. So if there's ever since fire there, and the man who lives at the property isn't there, all your items will burn to the ground. We attempted to call the manager and he never returned our 7 phone calls that night, nor did he the next day either. We returned the next day to complain, and he told us, "OH well, that happens. You're not the first it's happened to. Not sure when it will be fixed. What else can I do for you?" Ummm, quit?

Ez to sign up and complete my storage contract and storage done in same afternoon. Great

Great service and well taken care of facility.

I went into my local I storage to rent a climate control for my business. The gentleman that helped me was very helpful and showed me a few units. The process went very smoothly and the guy that helped even told me he would let me know when a climate control unit with electricity would come available so that I can move my things into that one. My only wish is that they would have some sort of swipe card to open the gates instead of having to put in a code in every time you come in and out of the location. I have told a lot of my family to look into this company next time they need to rent a storage unit

Mark the manager at this location in Howell NJ provided outstanding customer service. Mark was able to accommodate multiple customers at once while keeping everyone happy. Great Customer Service Skills.