Vickie S.
Great Service
The original package I received was the wrong size. They quickly sent me a UPS label to return the wrong sized shoes and were very prompt in sending out the correct package.

Islanders Coastal Outfitter is your source for surf & outdoor women's and men's shoes, accessories, apparel and gear. Our brands include Hari Mari, Rainbow, Reef, Olukai, UGG, KAVU and many others. We are lucky to call the beach our home since 1980.
Islanders Outfitter (islandersoutfitter.com) has 784 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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784 approved reviews, newest moderated first
Vickie S.
The original package I received was the wrong size. They quickly sent me a UPS label to return the wrong sized shoes and were very prompt in sending out the correct package.
Valarie G.
Great prices, great promo's, fast shipment.
Adam M.
Great site, great prices, impeccable customer service. JANE & JENNY are incredible people on the support team for Islandsurf. I was accidentally shipped a duffel bag identical to the one that I ordered, however this particular one was in collaboration with another company resulting in it being substantially more expensive than my intended purchase. When I brought this to their attention not only was I contacted back via phone and email within five minutes of my request, but they offered to remedy the situation by issuing a full refund and even including a return shipping label OR by allowing me to keep the bag at the original purchase price while offering additional percentages off even though I already obtained this item for a complete steal via their Black Friday/Cyber Monday deals. I do a lot of online shopping and feel like I am always met with opposition when dealing with issues/returns so it was very nice to experience effortless generosity and customer care. I have already recommended this website to others and will continue to use it myself.
Stephan P.
I purchased a pair of men's rainbow sandals through your company. when I got them saw they were small instead of extra large. I called the help desk and said I am not sure where the mistake was made but I received a small pair of sandals when I wanted a XL. They told me it was my fault it is what I ordered and that I would have to pay for return shipping ($8) and get a credit, then reorder. it is service like this that makes people go to Amazon Prime - free shipping and free return shipping. NEVER AGAIN
Response from Islanders OutfitterDec 15, 2016
Aloha! Thank you for your time to review our service. We apologize for any inconvenience. However, our support staff works very hard to ensure that information regarding shipping and order policy is made readily available to our customers. When an order is placed for a product, shipped quickly and accurately, and delivered to our customer in correct and accurate condition, we consider this to be gold star service. We do appreciate all feedback regarding the shopping experience enjoyed on our site, IslandSurf.com and thank you for your valuable time to provide your contribution. Please let us know if you have any further concerns or suggestions and we hope you have a great day ahead. Customer Care IslandSurf.com
Phil
Great price and super fast shipping.
ShannD
Best priced item anywhere. I shopped all over & fast shipping as well. I like that I can earn cash rewards as well.
Shannon
Bought a gift on here. Got a good deal and would use them again.
Ernest M.
great product, came fast,.great company.