Islanders OutfitterReviews of islandersoutfitter.com

Response from Islanders OutfitterDec 23, 2016

Aloha! Thank you for your time to review our service. We have looked into this for you and see that your order was shipped within 24 hours of placement on our site and Standard delivery requested. The shipment was placed with the carrier USPS and, unfortunately, after a day of movement, did not appear to be making progress in the delivery tracking system. Upon notice that your shipment was not making progress, our agents input a replacement to ship right away, at no additional cost to you. That shipment was entered with an Expedited shipping request, also at no additional cost to you, and the current status of that delivery indicates the order will be delivered on 24 December. If you no longer wish to receive the ordered item, please contact Customer Care and we will be glad to assist you with returning the product. We greatly appreciate all feedback regarding your shopping experience. Thank you again for your valuable time and we hope you enjoy a happy holiday season. Feedback Support IslandSurf.com