Gilles B.
Happy customer
The sales and service teams are great. They are quick to answer and never condescending. Unlike a competitor they did not say "we don't recommend these for seniors" but rather were eager to answers qquestions with plenty of info for me to make an informed decision. We now have a second iX3 based on my experience with the first one. Everybody loves it although some strangers do look at this senior with a quizzical look. I wish it had more torque for going uphill, that the steering stem was more solid and that the battery had a bit more range but those are my only gripes. I have been in the snow, on ice( a little risky) in the rain, dirt, gravel grass, etc and it was no problem and a lot of fun. It's a great alternative to carting ebikes around on a rack behind your vehicle and much lighter and easier to handle. I would recommend this brand without hesitation for young folks to old folks.



