isinwheel-USAReviews of isinwheel.com

Bought 2 of these electric scooters for Christmas. One for my 11 year old son and one for my husband. It is perfect for both the speed adjustment modes make it so both can ride at their own levers. They were shopped and delivered super quick and the directions were easy to follow. The only two things I had an issue with were, I purchased one seat for my son to start out with. When my husband installed it it only lasted a day before the screws stripped out of where they screw into the other problem I had was the cable for one of the headlights pulled out of the lights:/ both things will probably be not too hard of a fix. About a week after delivery we received a complementary helmet with a bag and water bottle which was super awesome.

We bought the scooter recently (during the Christmas break). so far, it was great. The top seeped was slightly lower that it was indicated on the website. Ride was smooth and good for long range. The scooter was great for its value.

Purchased a Christmas gift for my daughter, opened on Christmas Day and it was a dud. Lights wouldn’t work nothing, I contacted the company, talked with them over a few email and they sent a replacement scooter right away and it works better than ever. I’m very pleased with the customer service as well as the product.

We purchased three scooters; a S9Max, a GT2 and an xPro3. The S9Max was missing the charger and bag which customer service assured they would ship one promptly. All three scooters were assembled without any issues and we have been enjoying the XPro3 and the GT2 which have remarkably different performance characteristics; the XPro3 has 12” street tires and the GT2 has 11” off-road tires, both have excellent performance, both are well constructed and both are easy to ride, have smooth acceleration and feel safe. Unfortunately, we received the charger for the S9Max but it was the European model and will not plug into our wall outlet. Customer Service is sending a replacement as the chargers are not compatible with the other models.

At first I got disappointed with them having troubles with those tire flats every other day and looks like there was a problem with the wheel. For the inconvenience they are sending me 2 new scooters replacement for the troubles. At least they follow up so it could be trusted that they do proper way business. I didn't receive the new ones yet, but you can trust that they replay over the night to your emails.

My husband and I bought the M800 racer and so far love it! No issues yet but have only used it a couple times. Shipping was quick and received it in 2 days. We were happy with that. Customer service is only 3 stars though. Honestly they need an agent via phone to solve all the issues/problems that people have instead of emailing back and forth! And All in all we love our M800 scooters!!

Good power, handles well, good brakes, overall very good scooter for this price range. Rear Shocks are great for absorbing bumps, although the front shocks are not as good over rough terrain, but air tires help. We also had a problem with the thumb throttle accelerator, but it was resolved by customer service. Customer Service was helpful answering questions.

I have been using this scooter for about 3 weeks now and i can ride it at night the light in front is very powerful.