Internal Revenue ServiceReviews of irs.gov

If the US has a downfall, the IRS is part of the reason.

Got a refund notice in the mail in march and we still haven’t actually seen the refund 3 months later now. I’ve called multiple times and can’t get anyone to pick up without being on hold for an hour and a half. Then the person tells me they’re gonna transfer me even though I selected the supposed number to talk to someone about a refund in the first place before getting put on hold. I guess pushing the number they say is for refunds in the directory doesn’t actually direct you to someone that can help you with that. Then every single time they say I’m getting transferred I get hung up on instead. This should not be this hard. I’m assuming I’m just never gonna see that refund. I have also tried the website and even though my taxes get filed just fine every year I’m told by the website that they can’t find me with my name and social security number.

Someday this inept den of thieves will be permanently abolished. Then they can pay the hotel bills for illegals.

Been waiting two years for a tax refund now I have to wait for last year's 2023 tax refund. They don't have a clue what they are doing. Slow as hell to help the poor and working class, but roll out the red carpet to foreigners with taxpayers money.

The IRS is trash. I paid an enormous tax bill on time for them to come back and tell me I owe $3000 more!!?? I want to know where they get these numbers. So you try to call, no one answers. Go online, their website is awful. Money grubbing thieves. They just make something up and tell you to pay it. And then when you don’t they charge you interest. 🙄🙄 As if I don’t get taxed out the ass every single day to this is this hell hole. Someone do something about this!!!!

Just crap, nobody answers phones unless you know the secret prompts, plus going online solves nothing. Wait times are long and when you do wait they pick up and hang up

They lie and put you on hold for exorbitant amounts of time and most of the C.S reps have no knowledge after you tell them what you are calling for or they accidentally on purpose hang up on you but the worst part is they send you in circles from department to department and you still don’t get an accurate answer I was on the phone from 7 am to 530pm and no one can find my returnI

I filed my taxes back at the beginning of February and owed money. By the end of February I had paid in full the money I owed and then got charged again on April 15th. I spoke to customer service and they told me that it would take 10 days for that 2nd payment to be processed and that I would be refunded the money of the 2nd charge. It has been almost a whole month and the 2nd charge is still pending and I have tried to get in contact with them and I either can't get a hold of person to speak with in the "correct" department or I get put on hold and after waiting 6 to 10 minutes in addition to waiting 30 mins for them to call me back, they drop the call.