Lynnette B.
Made it right
It wasn't the answer that I wanted...that my topper was out of stock and that I never got the email telling me it was out of stock, but the customer service agent was helpful and apologetic and gave me a gift card. Hopefully it get in soon.
Response from Irresistible MeOct 12, 2026
Thank you so much for your understanding and for sharing your experience. We’re really sorry about the wait for your topper and that the email about it being out of stock didn’t reach you, we know that’s not the news anyone wants to hear. We’re glad our team could make things a little better for you in the meantime. If you’d like an update on when your topper is expected back in stock, feel free to reach out to us at [email protected] or on live chat on our website with your order number, and we’ll be happy to check for you. It’s also worth keeping an eye on your spam or promotions folder, as our emails can sometimes end up there. Thank you again for your patience, we hope to have your topper with you soon!