Valerie V.
I ordered and received hair that was…
I ordered and received hair that was too short and a little too dark. Emailed to exchange and they replied right away, sent return label, and already ordered the exchange item. Very easy to work with.
Response from Irresistible MeOct 12, 2026
Thank you so much for taking the time to leave such a lovely review! We’re really glad the exchange was quick and easy for you, that’s exactly how we want it to feel. Finding the perfect length and shade doesn’t always happen on the first try, which is why every set comes with a small sample piece you can open to check the colour, length, and texture before opening the main pack. If something isn’t quite right, you can exchange it within 30 days of delivery, as long as the main seal is still intact. We hope you love your new hair, and if you ever need help choosing a shade or length, feel free to reach out to us at [email protected] or on live chat on our website.




