Irresistible Me is a NY-based hair extensions and wigs brand founded in 2012. Known for their luxurious feel, seamless blend, and long-lasting quality, Irresistible Me's hair products offer an effortless way to add volume, length, or a confidence boost. Its clip-ins and invisible clip-ins collection have won multiple awards and have been worn by numerous major red-carpet celebrities. Over the past several years, its human hair wigs collections have experienced strong growth, offering trust-worthy consistent quality and a variety of trendy designs.
Irresistible Me (irresistibleme.com) has 416 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
irresistibleme.com
Website
irresistibleme.com
Category
Accessories
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I ordered the FULL LACE wig, and I spent good money on it too, I waited 4 days for them to even say that they were shipping it which I understand but they should give a code which they didn't.
I did receive my wig, but it was the wrong length, and it wasn't a full lace wig either. It was a partial.
Response from Irresistible MeJan 27, 2025
Thank you for your review, and we sincerely apologize for the experience you’ve described. We are unable to locate your account based on the information provided here. Could you please contact us at [email protected] with your order details? Our team will be more than happy to investigate this issue and assist in resolving it promptly.
We appreciate your patience and look forward to hearing from you soon.
Warm regards,
The Irresistible Me Team
CM
Christine M.
If I could give a zero
If I could give a zero, I would. I purchased tape in extensions and was happy when they finally arrived after several weeks of waiting. My stylist put them in and with in 3 weeks they basically turned to straw. Ive been wearing extensions for close to 20 years and as a small business owner myself, wanted to support this company. BIG MISTAKE. No refund offered, customer service was horrible. DO NOT WASTE YOUR MONEY... I paid close to $400.00 for garbage with no resolve offered.
Response from Irresistible MeJan 28, 2025
Thank you for sharing your experience. We’re very sorry to hear about your dissatisfaction with our tape-in extensions. Quality and customer satisfaction are top priorities for us, and we take your concerns seriously.
Unfortunately, we couldn’t locate your account or order details with the information provided in this review. To better assist you, we kindly ask that you contact us directly at [email protected] with your order number or additional details.
We’d like to understand what happened and explore possible solutions to make things right. We appreciate your support and hope to have the opportunity to address your concerns.
Best regards,
Irresistible Me Customer Care Team
MI
Miya
Where My Hair At?
I ordered hair from this company on Sept 1, expecting it for an event that I was going to a week later. Since the shipping was 3-6 days, I wasn’t worried about timing, assuming it would arrive on time. I received an email stating the hair was shipped and DHL (the middle man) had it. I watched for the shipping progress, but to my surprise, it hasn’t moved for ten days. I finally emailed the company and asked what was going on with my package. While the customer service person was nice, all I got was advice to contact the shipping company before they could do anything. I couldn’t contact USPS because they had not received the package from DHL. So I contacted DHL, who let me know they had never received my package and that only a shipping label was created. I forwarded it to customer service and have been waiting for a response to the matter. So here I am, 15 days later, still waiting on word of what happened to my hair. Customer service has been very helpful, I am just rating a one star due to the situation and the company not having even sent out my hair. Why do I have to play phone/email tag, when the company still has my package?! For the money I spent, this should not be the case.
Response from Irresistible MeJan 28, 2025
Thank you for sharing your experience, and we sincerely apologize for the inconvenience caused. We understand how frustrating this situation must be, especially when you needed your order for a specific event.
Unfortunately, with the information provided here, we are unable to locate your account or order details to investigate further. Could you please reach out to us directly at [email protected] with your order number or additional details?
We want to assure you that we take such issues seriously. While shipping delays can occasionally occur due to unforeseen circumstances with our shipping partners, we are committed to ensuring your order is delivered or the issue resolved.
Thank you for your patience, and we look forward to assisting you directly.
Best regards,
Irresistible Me Customer Care Team
AH
Ashley H.
If I could give 0 I would
If I could give 0 I would. As a small business hair stylist I only offer hair extensions and don’t usually use this brand.
I ordered a wig for my mother who has lost all of her hair due to chemo and we paid for expedited 2 day shipping when it started to fall out. It’s now been 8 days and since then I’ve emailed and messaged multiple times and NOW they decided to create a shipping label finally making it impossible to cancel my order after already asking to do so.
I didn’t even apply for a stylist account for a discount so I could get her wig faster and now we are out almost $300 on a wig we don’t want since we had to buy another. They also have no call center so good luck with any help you need. Just a scam all around.
Response from Irresistible MeJan 27, 2025
Thank you for sharing your feedback. We’re truly sorry for the experience you’ve had and understand your frustration.
While we do not have a call center, our team is available 7 days a week through live chat, email, and Instagram/Facebook DMs to assist our customers promptly. We regret that we were not able to meet your expectations with the processing time for the wig. As our wigs are made to order, they typically take longer to process, and unfortunately, express or next-day shipping is not available for these items.
We did notice that you paid for expedited shipping, and we have already reimbursed this amount to your account.
If you no longer wish to keep the wig, we would be happy to accept a return as long as it has not been altered in any way. Please reach out to us directly at [email protected] so we can help you with the return process.
Again, we sincerely apologize for the inconvenience caused, and we appreciate your understanding.
Best regards,
The Irresistible Me Team
KA
Kim A.
What a SCAM project for affiliates!!!
What a SCAM project for affiliates!!!
I've never experienced a scam company like Irresistible Me. They approved me as their affiliate, and when I generated commissions for them, I asked them how the commission payment was processed. They couldn't answer my question but said they closed the affiliate program. They said there must have been some misunderstanding regarding program registration. Then, they deleted my affiliate account in the Refersion marketplace without further explanation.
How does a New York-based company established in 2012 behave that way?
Response from Irresistible MeJan 31, 2025
We’re sorry to hear about your experience. Our affiliate program has undergone some changes recently, and we sincerely apologize for any confusion or inconvenience this may have caused. We value our affiliates and always aim for transparency in our processes.
Please reach out to our Affiliates Team at [email protected], and we would be happy to look into this further for you.
SA
Samantha
I purchased my first item earlier this…
I purchased my first item earlier this year in March 2024 then another one in May 2024 after that I was charged $39.99 a month for something I never signed up for. Then tried calling customer service and it was someone’s cell I left a message. I just want my refund of $39.99 for 5 months they charged. I did not subscribe to this never only a email that says I unlocked VIP. But I never gave them permission. Fraud
Response from Irresistible MeJan 27, 2025
Thank you for your feedback, and we apologize for the confusion. We understand your concern regarding the charges to your account, and we’d like to clarify the process.
At checkout, there are two options available: the VIP membership and the non-member option. The VIP membership comes with a $0.95 non-refundable trial fee, followed by a monthly charge of $39.99. This charge is fully accumulated as store credit on your account and can be used for future purchases. Additionally, the VIP membership offers a 50% discount on all products available on the website.
The membership can be easily cancelled by logging into your account and using the "Manage Membership" button, or by contacting our customer care team directly for assistance.
Please note that we do not have a call center, so phone calls are not available for support. However, you can always reach us via live chat, email, or through our Instagram/Facebook DMs, and our team will be happy to assist you.
Unfortunately, we couldn’t locate your account with the details provided here. Please contact us at [email protected] so we can resolve this issue and assist you with the refund for the charges in question.
We’re here to help, and we sincerely apologize for any inconvenience this has caused.
Best regards,
The Irresistible Me Team
AG
Amberlyse G.
SCAM
SCAM. Ordered extensions that never arrived. When I reached out to customer service, also no answer. My card was charged $365+ anyways. Horrible , non existent customer service. Shop elsewhere
Response from Irresistible MeJan 26, 2025
We sincerely apologize for the inconvenience you've experienced. After reviewing your order, we found that it was flagged as a high-risk order due to the shipping address used. Unfortunately, the address provided is banned in our system, which led to the automatic cancellation of your order.
We accepted the chargeback that was opened, and the refund should have been already processed by your bank. We understand your frustration and regret that this issue occurred.
Thank you for your feedback, and we hope you’ll consider giving us another opportunity in the future.
TG
Tabitha G.
Irresistible Me Extensions
I ordered the clip ins on April 5th. I emailed on April 18th because the order was not shipped. They finally shipped them on April 19th. I received the sample and did not open the main part of the package. I asked two times for the return label. I returned them at a UPS store that has drop off for USPS. The package has never been received according to Irresistible Me. I have been in constant contact with them. There were two return tracking numbers on the label I was sent. They refuse to issue a refund even though I sent it back EXACTLY the way they asked me too. I would like a refund. I have tried to ask them several times but they have refused.
Response from Irresistible MeJan 26, 2025
Thank you for your feedback. We apologize for the inconvenience you’ve experienced. We have re-checked the return tracking, and as of now, we have not received the returned item. Unfortunately, the tracking provided does not show as being used in the carrier's records.
We take full responsibility for returns once they are received by the carrier, but at this time, we don’t have proof that the return has been sent back to us.
We understand your frustration and would be happy to assist further if you have any additional details or updates on the shipment.
Thank you again for sharing your experience, and if you need further assistance, please contact our customer care team.
