Irresistible MeReviews of irresistibleme.com

Response from Irresistible MeApr 3, 2025

We’re sorry to hear about your experience and truly want to assist you. However, we were unable to locate your order in our system based on the details provided. Please reach out to us directly at [email protected] or via our chat feature on our website so we can look into this further and find a resolution for you. We value our customers and are committed to providing the best service possible.

Response from Irresistible MeMar 17, 2025

We’re so sorry to hear that your recent experience didn’t meet expectations. We truly value your feedback, and we apologize for any inconvenience this has caused. Our customer care team has already reached out to you via email, and we’d appreciate it if you could respond so we can look into the issue further and find a solution.🙏

Response from Irresistible MeMar 14, 2025

We sincerely apologize for any frustration and disappointment you’ve experienced. Our intention was never to mislead you in any way. We appreciate your loyalty over the years, and we’re truly sorry that this situation has left you feeling this way. To clarify, we did respond to your initial inquiry on the same day, offering a resolution based on our policies. While our standard procedure is to provide store credit in such cases, we escalated your concern and made an exception by processing a partial refund instead. We understand that this may not have been the resolution you were hoping for, and we truly regret any misunderstanding along the way. Regarding the concerns about the hair, all our extensions go through a chemical treatment process, and while rare, this can sometimes result in a strong smell. It should typically fade after washing, but we sincerely apologize that this was not the case for you. We never want a customer to feel unheard, and we take your feedback seriously. If there’s anything further we can do to assist, please don’t hesitate to reach out at [email protected].

Response from Irresistible MeMar 3, 2025

We’re sorry to hear that you were disappointed with your purchase. We take great care in selecting high-quality hair, and shedding and tangling should not be happening with proper care. Since we couldn’t locate an order under your name, we’d love the opportunity to look into this further. Please email us at [email protected], and our team will be happy to assist you.💙

Response from Irresistible MeFeb 28, 2025

Thank you for your feedback. We’re sorry to hear about your experience, Teresa! Unfortunately, your return has not yet been received at our warehouse, which is why the refund hasn’t been processed. However, we noticed that a chargeback was opened, and we accepted it on our side, so your bank should process the refund for you soon. Regarding the VIP membership, it was added to your initial order when you selected the VIP discounted price at checkout. This membership provides 50% off all products and includes a $39.90 monthly charge, which is stored as store credit for future purchases. However, we have already canceled and refunded your membership, and you should see the refund in your account. We appreciate your patience and if you have any other concerns, please do not hesitate to contact us directly at [email protected] 💜 We always strive to improve, and we’ll make sure to pass along your feedback to enhance our processes and communication in the future.

Response from Irresistible MeFeb 24, 2025

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We take customer feedback seriously and want to ensure we resolve this for you as quickly as possible. At the moment, we’re unable to locate your account or order details. Could you please email us directly at [email protected] with your order number? Once we receive that information, we’ll investigate the situation thoroughly and do our best to make things right. Thank you for your patience—we look forward to assisting you further! 💖

Response from Irresistible MeFeb 24, 2025

We’re truly sorry to hear about your experience and really appreciate you taking the time to share your feedback. We completely understand how frustrating this situation must have been, and we’re here to help clarify things for you. Our top priority is ensuring that every customer receives a brand-new, hygienic, and safe product. For that reason, once the main set of extensions is opened, we’re unable to accept it for return. Hair products are considered hygienic items, and just like with other personal care products, we have strict standards to protect the health and safety of all our customers. We hope you can understand that this policy is in place to ensure everyone receives products that are untouched and completely fresh. To help with selecting the right match, every set includes a sample weft compartment at the bottom of the tube, labeled “TRY ME.” This piece lets you check the color, length, texture, and base without compromising the hygiene seal of the main set. As long as the main compartment remains sealed, you’re welcome to return it if the sample isn’t the right fit. We truly value your feedback and are here to help with any further questions or concerns you may have. Please feel free to reach out directly—we’d be happy to assist you! 💖

Response from Irresistible MeFeb 18, 2025

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience with the invisible extensions, and we understand your frustration, especially after investing both time and money into having them professionally applied. It’s disappointing to hear that they didn’t live up to your expectations and that they didn’t stay in place after washing. We always strive to provide quality products and customer satisfaction, and it seems we missed the mark here. We also apologize for the inconvenience caused by not being able to offer a refund. If you’re open to it, we’d love to look into your case further and see if there’s any way we can assist. Please feel free to reach out to our customer support team with more details, and we’ll do our best to address your concerns. Thank you again for your feedback.