Iris & NoraReviews of irisandnora-austin.com

Scam company. They misrepresent their products and don't ship but say they have.

This product is garbage. The company is a fraud. They’re not in any way affiliated with Texas. BEWARE! Their return policy is ridiculous. They won’t refund all your money yet expect you to pay big money to return it TO CHINA! It took months to arrive. And it’s very poor quality. Don’t fall for the pretty pics on Facebook like I did!!!

Absolute fraudulent advertising. I did not get the $50 bag I ordered. Texted back and forth multiple times. Was offered $15 to keep the bag or return it to China- at my expense. Extremely disappointed. Never order from them.

I ordered the large laundry baskets. They are not like the picture on the website, they are blurry printed quilted material. Picture on website looks like embrodered quilted and much more stable material. Don't buy from this company. They misrepresent themselves as from Austin and their pictures are not what you get. So sad that companies in China do this. I regret this purchase and got ripped off! I saw an ad on Facebook that is probably fake too! So sad!! These are your options from this company: Option 1: Exchange for $9.95 shipping fee You can exchange the item for another product of the same price range that better suits your needs. You are welcome to choose any item up to 20% of your original item value. A small shipping fee of $9.95 per product will apply. There is no need to send your original item back to us. Simply let us know which item, size and colour you would like and we will take care of the rest. As part of our eco-friendly process, we recommend keeping the original item. This will avoid unnecessary returns and shipping costs while reducing our environmental impact. Option 2: 30% refund and keep the item We would like to offer you a partial refund of 30% of your total order value, paid directly back to your original payment method within 3 to 5 business days. The best part? You get to keep the original item with no return shipping required, no customs risks and no waiting for weeks for your return to arrive at our warehouse. This is the quickest and most straightforward way to put money back in your pocket while avoiding all the hassle of an international return. Option 3: Full refund upon return to our warehouse in China (we do not have another return address) Of course, we accept returns for a full refund. However, please note that this option involves shipping the item to our warehouse in China. This can be time-consuming and costly. International return shipping may take several weeks and carries additional risks, as you will be responsible for ensuring safe delivery. We recommend this option only if the two previous alternatives are not suitable for you. Who wants to pay to ship something back to China? Who would pay more money to get something else? They know we will pick to get 30% back and keep the items. They still got money from me. I will donate my items to goodwill.

Just as lovely and bright as shown in picture;my previous basket hamper fits perfectly inside making it sturdy enough to stand freely! Bonus😉

Quality excellent. Colors bright a d beautiful

The bag is well made, very pretty. I ordered the large because the small looked too small in the pictures. The large bag is extremely large. I wish I had ordered a smaller size.

Ordering and delivery was great. The ad photos make it look more like true appliqué, not just printed so that was disappointing. It is really cute though !