Iris & Nora Reviews | Read Customer Reviews of irisandnora-austin.com

Iris & Nora Reviews | Read Customer Reviews of irisandnora-austin.com

Iris & Nora reviews

43 approved reviews, newest moderated first

Janet G.
Oct 17, 2026
Laundry baskets
This company is a scam! The return has to be shipped to China with you paying the international fees. Instead of returning they offered 30% back to the original payment in 3-5 day but never received it. Now they say it is being forwarded to their team for processing and should be processed 24 hours. Haha. Buyer BEWARE!
Response from Iris & NoraOct 19, 2026
Hi Janet, we're so sorry to hear about your experience and we'd really like to put things right for you. Please share your order details with us at https://irisandnora-austin.com/pages/feedback so our team can look into it personally.
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Medrith Debbie N.
Oct 16, 2026
I was afraid to order these
I was afraid to order these, due to all the scams. Their service was great and I’m delighted with the quality!
Response from Iris & NoraOct 19, 2026
Thank you so much, Medrith. We completely understand being cautious, so we're really glad our service put you at ease and that you're delighted with the quality. Enjoy your new pieces.
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Kissy
Oct 16, 2026
Pretty blue top!
The top I ordered fits very well and really like the colors. Easy to order and received in good time.
Response from Iris & NoraOct 19, 2026
Thanks so much, Kissy. We're thrilled the blue top fits so well and that you love the colors, and we're glad ordering was easy and delivery was quick. Enjoy wearing it.
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Shari
Oct 16, 2026
I love the sweater
I love the sweater. It is soft and squishy like a sweater should be. I can't wait to wear it. The weather is getting chillier! This was a replacement for something I purchased and returned. It was delivered quickly.
Response from Iris & NoraOct 19, 2026
Thank you, Shari. It means a lot to hear the sweater is as soft and squishy as you hoped, and we're glad your replacement arrived quickly. Stay cozy and enjoy it as the weather turns chillier.
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Annamarie T.
Oct 16, 2026
Pretty Laundry Basket
The item is pretty. However it doesn’t stand up as it looks in the photos.
Response from Iris & NoraOct 19, 2026
Thank you, Annamarie. We're so pleased you find the laundry basket pretty, and we appreciate you letting us know how it stands compared with the photos. Enjoy using it.
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Colette G.
Oct 15, 2026
Won't give refund and overall leg is 1 foot wide
Won't give refund. The overall legs are 1 foot wide. Unless you have that wide of an ankle or leg do not order.
Response from Iris & NoraOct 19, 2026
Hi Colette, we're sorry to hear about your experience and we'd like to put things right. Please reach out to us at https://irisandnora-austin.com/pages/feedback so our team can look into it for you.
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Stephanie M.
Oct 14, 2026
The pics online are EXTREMELY…
The pics online are EXTREMELY MISLEADING. I dont know if they are paying people to give good reviews. Dont buy this. They also are not responding to my request to return.
Response from Iris & NoraOct 19, 2026
Hi Stephanie, we're sorry you've had this experience and that you haven't heard back about your return. Please contact us at https://irisandnora-austin.com/pages/feedback so our team can put things right for you.
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Anna A.
Oct 14, 2026
The details make it
The little gathers at the shoulders are what made me choose this top. They give it some shape without making it look fussy. The buttons match nicely and the inside seams are finished cleanly. I had a question about washing it, and customer service gave me a straightforward answer. My order arrived near the start of the delivery window, folded in an individual bag inside the shipping envelope.
Response from Iris & NoraOct 19, 2026
Thank you for such a thoughtful review, Anna. We're delighted the gathered shoulders, the matching buttons and the clean seam finishing won you over, and we're glad our team helped with your washing question. Enjoy your new top.
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