Iris & NoraReviews of irisandnora-austin.com

Horrible experience. The jacket I ordered was poorly made, did not fit properly and had a large logo on the back. They had 3 options for return. Making it difficult for full return of purchase price. I ended up with 30% of what I had paid. They are a fraudulent company. Do not waste your money. Products are made in China.

I waited almost 4 weeks for these overalls I am Very disappointed and upset they are Nothing like what was advertised on FB ! What A Scam !🤬They are made in CHINA and it shows

The items I ordered overalls are very poor quality and not as advertised. I ordered 1 size smaller (small) that the website recommended (medium)and they are still too large. I ask for a return and refund and the response was to pay more shipping and order something else and kerp the merchandise (what Am I going to do with this). No not going to spend anymore money on their website. The website claims its a online boutique from Austiin TX. But than it shipped international. Now they claim it will be too expensive to ship back to China, where they did not disclose it was coming from there. This a a fraudulent and deceptive business do not buy from there!!!

My order took upwards of a month to arrive. One reason for the delay was for a quality control check. I can’t imagine that what I received was after a quality check! I ordered a grey jumpsuit. It is brown. The material feels almost like plastic and the fit is awful. Customer service has responded promptly to my three emails. However, the BEST option when I said I wanted to return it and get a refund was to pay another $9.95 for S & H for my new item which I would get a “credit” for (at 30% of what I already spent). Nope. Not spending another dime. The fact that I would have to spend upwards of nearly $30 to return it to China and this could take weeks and even more issues…hard lesson learned. More shopping locally for me vs. shopping for “deals” online.

The product I received was extremely low quality not at all what I was expecting. their return process for a full refund makes me ship it to China so they are obviously not located in Austin, Texas, as they say on the website. I did not want to do an exchange for an additional $9.95 of shipping to get another cheap product which was one option. The second option was to receive a 30% refund which I chose and donate the item to charity. getting a full refund seemed impossible because it would have to be shipped by me to China. I’m a very unsatisfied customer. Do not buy from this website.

I ordered overalls from Iris & Nora. They did not fit & fabric was silky, awful for overalls. I requested refund immediately. They offered me other options. For a full refund I had to return to China & it is expensive and takes a long time. They push you getting a 30% refund & keeping item. So i get $15 and keep a crappy outfit to donate. They are not worth ordering from.

This was a gift and she loved it just as we loved the other 2 we bought for ourselves,

Delivery was slow. The dress is cool against the summer heat. The material is thin and I will want to wear a slip under it. It is very comfortable.