iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Anne
Jul 12, 2025
No customer service and package nowhere to be found
I have placed my order on july 2nd. And haven’t received a tracking link nor the package. Been emailing several times but I don’t get a reply.
Response from iRESTOREJul 14, 2025
Hi Anne, We sincerely apologize for the inconvenience caused by the delay and lack of communication regarding your order. Please contact our customer service team directly at [email protected] to assist you promptly. We'll make sure to prioritize your order and also investigate the reason for the delay. Thanks!
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Teri H.
Jul 8, 2025
Website is very informative
The website answered most all my questions on led light therapy. The delivery on my face mask was very quick. I was pleased to receive an email on adjusting the mask to the face. The information was quite helpful! I look forward to using the mask and seeing how beneficial it is for my face. Thank you.
Response from iRESTOREJul 9, 2025
Hi Teri, We’re glad to hear that our website provided you with helpful information and that the guidance on adjusting your Face Mask was useful. Should you have more questions or concerns, please let us know, we'll be there for you!
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elizabeth
Jul 7, 2025
Very frustrating using phone to order, should have used my tablet
Very frustrating when it came to putting items in your cart. Multiple times I ended up with incorrect items or duplicates. Once in the cart it was easy to get rid of unwanted items. Got there in the end. Customer service reached out to me to make this right and I could not be more pleased with the discussion of my experience. I probably would have done a better job of my order if I had used my tablet and stylus instead of my phone
Response from iRESTOREJul 9, 2025
Hi Elizabeth, Thank you for your honest feedback. We’re glad our customer service team could assist you and make things right. Your suggestion about using a tablet and a stylus is appreciated and will help improve the experience. We value your patience and wish you all the best!
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Bern
Jul 6, 2025
Simple and quick ordering process
Simple and quick ordering process. Arrived in a fair time frame. Registration was simple and quick as well. Instructions were clear and easy to follow.
Response from iRESTOREJul 7, 2025
Hi Bern, We're delighted to know that the order and registration of the device went smoothly. If you have questions or concerns. Please let us know and we'll be there for you!
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Alice
Jul 4, 2025
My scalp was burned as well as a bald…
My scalp was burned as well as a bald spot created. I sent the helmet back and they are supposed to send me a new one, although I haven’t received it yet. I never received an apology or an explanation as to why this happened to me.
Response from iRESTOREJul 5, 2025
Hi Dacia, Our sincere apologies for the discomfort and issues you've experienced with the device. Rest assured that the replacement has been processed, and you should receive it as soon as possible. We also emailed you with the details. We appreciate your patience and understanding. If you have any further concerns or questions, please don’t hesitate to contact us directly.
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Momofmany
Jul 2, 2025
She was very helpful.
She was very helpful.
Response from iRESTOREJul 3, 2025
Thanks for the positive feedback, wishing you all the best!
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Ronni
Jul 2, 2025
Really good service!
Taking good care of customers. Very helpful and kind people, with quick replies to questions.
Response from iRESTOREJul 3, 2025
Hi Ronni, Thanks for the positive feedback! Please let us know if you need anything else and we'll be there for you.
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Christina M.
Jun 30, 2025
Customer service was very responsive…
Customer service was very responsive and helpful
Response from iRESTOREJul 3, 2025
Hi Christina, Thanks for the positive feedback and wishing you all the best!
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