iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Janet
Jun 25, 2025
Arrived very quickly
Arrived very quickly, nicely boxed
Response from iRESTOREJun 25, 2025
Hi Janet, Thanks for the feedback, and wishing you all the best!
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darlene
Jun 24, 2025
Customer Service was courteous
Customer Service was courteous, pleasant and knowledgeable in providing the details for a trade in for my older Essential device.
Response from iRESTOREJun 26, 2025
Hi Darlene, We're happy you're satisfied with how the trade-in process was handled. If you have other concerns, please don't hesitate to contact us. We'll be there for you. Wishing you all the best!
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David
Jun 24, 2025
Super cool and very easy
Super cool and very easy. Can’t wait to try it
Response from iRESTOREJun 24, 2025
Hi David, Thanks for the positive and feedback and wishing you all the best!
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Cathy
Jun 22, 2025
I asked for a date that my device is…
I asked for a date that my device is expected to arrive. And didnt receive one with that information now I have to call back again.
Response from iRESTOREJun 23, 2025
Hi Cathy, We apologize for the inconvenience and appreciate your patience. Since your inquiry came over the weekend, our fulfillment team, which is available only on weekdays, has not yet been able to provide an update. Please rest assured that your order is being prioritized, and we will share the expected delivery date with you as soon as possible.
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Sam
Jun 16, 2025
Took my order and my money and three…
Took my order and my money and three days later emailed saying they couldn’t ship to a PO Box address. Pathetic!!
Response from iRESTOREJun 17, 2025
Hi Sam, Thank you for reaching out and sharing your concerns. We understand your frustration and apologize for the inconvenience. Please know that we are unable to determine upfront whether a package can be delivered to a PO Box address until the order has been placed and processed by the courier. Once we identify any delivery restrictions, we act promptly. Rest assured, as soon as we realized the shipment could not be made to your PO Box, we processed your refund immediately. Thanks for your patience and understanding.
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Tom F.
Jun 15, 2025
Easy to Order, Fast Delivery, and Great First Impressions!
I was really impressed with how smooth the entire process was. The information available online helped me feel confident about my purchase, and I appreciated reading the many helpful reviews from other users. Ordering was simple, tracking the shipment was easy, and the delivery was much quicker than expected. The iRestore helmet arrived in perfect condition and was ready to use right out of the box. So far, the experience has been entirely positive, and I’m excited to see the results with consistent use!
Response from iRESTOREJun 16, 2025
Hi Tom, We appreciate the positive feedback! We're glad to know that the order process was seamless. Should you have any questions or concerns, please don't hesitate to let us know and we'll be there in a heartbeat. Thanks and wishing you all the best!
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Heather C.
Jun 14, 2025
Worth it
I got mine at the end of March, started using it in April. It’s June now, the difference I see is that my skin is more moist and somewhat glowing. I use it daily now. Would say it’s worth the purchase.
Response from iRESTOREJun 16, 2025
Hi Heather, Thank you for the wonderful feedback! We’re delighted to hear you’re already seeing positive results using the Illumina Face Mask. We look forward to hearing even more great updates from you in the coming weeks!
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Angry C.
Jun 13, 2025
Paid 2500$ for my package to be lost in…
Paid 2500$ for my package to be lost in transit and irestore will not replace my item
Response from iRESTOREJun 13, 2025
Hi Xavier, We sincerely apologize for the inconvenience and frustration this has caused. Please know that your case is being prioritized, and we are actively investigating the issue with USPS to locate your package and resolve this as quickly as possible. We appreciate your patience and understanding, and we are committed to making this right for you. Thank you for bringing this to our attention.
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