Miguel
El apoyo del personal de irestore
El apoyo del personal de irestore
Response from iRESTORENov 18, 2025
Hi Miguel, Thank you for the positive feedback, and I'm glad you are satisfied with our customer service.

iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Claim this listingHair Care & Styling · San Francisco, California
Excellent

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1,313 approved reviews, newest moderated first
Miguel
El apoyo del personal de irestore
Response from iRESTORENov 18, 2025
Hi Miguel, Thank you for the positive feedback, and I'm glad you are satisfied with our customer service.
Lorraine A.
Great customer service and prompt response to any issues or questions I had.
Response from iRESTORENov 18, 2025
Hi Lorraine, Thanks for the positive feedback, and we wish you all the best!
Cynthia
My beautifully package i-restore elite arrived quickly and ready to support my hair journey. I also appreciate the helpful tips and information that I continue to get from the team. Helps to know you are not alone.
Response from iRESTORENov 17, 2025
Hi Cynthia, We sincerely appreciate your positive feedback and are thrilled to hear that you love the packaging of our iRESTORE Elite device. Please know that we are always here to support you at every step of your journey with us. If you ever need assistance or have any questions, don’t hesitate to reach out. We’re more than happy to help.
hakan
are you kidding me? my device is not delivered and i did not get my refund yet.
Response from iRESTORENov 17, 2025
Hi Hakan, We sincerely apologize for the inconvenience. Upon checking, the package is in the UPS access point. Please reach out to them for further assistance. Thanks!
David
Bought twice, both times the helmet stopped working. I have been using for years and see no discernable effect.
Response from iRESTORENov 17, 2025
Hi David, We are truly sorry to hear that your device has stopped working. We have already requested your details so we can thoroughly investigate what happened and work towards the best possible resolution for you. Your satisfaction is very important to us, and we appreciate your patience as we address this issue.
DKHaken
You have good customer service. How you could improve is to let us know upon ordering that we need to send head size so we are not delayed by having to request larger / smaller pads. Two weeks is too long to wait when it could have been avoided with a message upon ordering rather than upon receiving. That said I’m very satisfied. I like the product and the company is invested in good customer service.
Response from iRESTORENov 17, 2025
Hi Diana, Thank you very much for your kind words and valuable feedback. We truly appreciate your suggestion about requesting head size at the time of ordering to avoid delays. Your satisfaction means a lot to us, and we will take your input to improve our process. We’re glad to hear you’re happy with both the product and our service!
Francesca G.
I’ve only been using it for a week so how can I review it with no results
Response from iRESTORENov 17, 2025
Hi Francesca, We apologize for requesting a review this early. Looking forward to hearing positive results in the coming weeks. In the meantime, let us know if you need anything else. Thanks, and wishing you all the best!
YANHUA Z.
Quick delivery and prompt customer service. Don't appreciate the high Custom Duty notice after the purchase (rather to know that before putting the order).
Response from iRESTORENov 17, 2025
Hi Yanhua, We're delighted to know that your order was processed and shipped smoothly. Regarding customs duties, please note that these fees are determined by your country’s customs authorities, and unfortunately, we have no control over them or the total amount that may be charged. We appreciate your understanding on this matter. Should you have any questions or need further assistance, please feel free to reach out to our customer service team.