IonpeptideReviews of ionpeptide.com

Beware! This company will steal your credit card information. I used a credit card that had not been used in over 8 years to buy from Ion. The next day, fraudulent charges of $1800 appeared. I wrote a review about this theft on TrustPilot in June. There were several other reviews saying that they had their banking information stolen also. My review and all the others are no longer on TrustPilot. Somehow, Ion Peptide is getting them removed. Beware!

Very poor service. Paid for same day shipping and it has been 12 business days with no shipping information. I have emailed 3 times and first was told they were making changes to their site and to be patient. After a few days I asked again and was told that my item “was just back in stock and would be sent out immediately”. Days later still no shipping information and they are back to saying the site is going through maintenance and for me to be patient.

Every time I login to the website, my antivirus pops up that says the site is insecure. Not sure what's going on, but it's getting frustrating to say the least!

Can never sign in. I tried to register several times their birthday. That you have to put in is a date calendar. And you have to hit the back button.Like fifty thousand times just to get to your age. Not to mention when you tread a sign in.It just won't even let you go into the space where the email is is just aggravating.I've tried fifty times

Lost two bottles of MOTS-c (purchased from them) within hours of reconstituting them with room temp BAC water (also purchased from them). Both bottles turned to a clear gel. Reached out to their customer service with my concern and was told I should have added a specific kind of acid to MOTS-c. That was news to me. When asked if that useful info is noted on their website, they said no. I mentioned that MOTS-c I have purchased from another company/website has had no issues staying reconstituted/in liquid form for days now…using the same BAC water that was used on ION’s MOTS-c. They didn’t offer to provide a refund of those 2 vials or send replacements. Buyer beware.

I love the customer service here and I love how much topical stuff they are adding. I have ordered the shampoo and conitioner ,Reta, snap 8-ghk cu syrums, PDRN little face beads, Gluta Bucal strips, face wash which is amazing. The only thing that my hair did not approve of was the shampoo but I love love everything else I have bought so far. I have so far had a great shopping experience with the CC I have used and so far have never had a problem with weird charges . I hope I never do. The delivery is fast and the products always so far have come in in good shape. Thanks Ion for your awesome customer service. You Rock1

Sooo disappointed. I was a new-ish customer, purchased a couple times and even won a store credit giveaway from a third party who is affiliated with Ion. When I used my store credit, I paid the difference with one of my credit cards, and that resulted in it getting hacked. I knew it was from this purchase because I don’t use that card much and it had been a while since I had. I had read some previews reviews about cc fraud happening to others after purchasing from Ion but I assumed they got it all fixed because they still had good reviews. So in conclusion, their product is great but you cannot trust their payment systems. 💔

There was multiple reviews here that customers credit cards received fraudulent charges in July 2026 after purchases and now they are all missing. Came here to report that after my purchase in beginning of July two weeks later a $600 Fraudulent charge appeared on my cc. I have been in contact with 4 other people who experienced the same thing.