Darci B.
Charged twice- 0 response!
I have always loved using Ion. As they have great savings and peptides. I appreciate a peptide company that goes above and beyond and to provide safe products. However, I may need to stop ordering with them, as after placing my last order, I noticed that my bank account had been drafted twice for my order in August. I have emailed multiple times and used the chat feature and was told it would be addressed by their accounting department, but it has been crickets. Not even a acknowledgement. I get an instant response if I’m trying to place an order and want to spend money but not when I am owed my own money back. Incredibly frustrating and unprofessional. I certainly did not want to leave a bad review, but I’m not sure what other option I have at this point to receive assistance to get my money back.



