Bruce
Never signed up for paid account
Never signed up for paid account. Was charged for 3 months before noticing they were billing me because they never sent invoices to me. When I wrote them they said "no refunds" Shady and not customer friendly.
Response from Invoice HomeDec 13, 2024
Hi Bruce, we’re sorry to hear about your experience, and we sincerely apologize for any frustration caused. Our goal is to provide transparency and excellent service to all our customers. When signing up for our paid plan, there is a process to confirm the subscription in which you input your payment details and confirm them. Our policy on refunds is also stated clearly in our terms. Please let us know if you have any other questions.