Sam B.
Cancelled twice, still charged after deleting my account
I first cancelled my Invoice Home subscription in 2025 but kept my account open. On April 2026, I realised they were still charging me despite the cancellation. Because of that, I went back in and fully deleted my account to make absolutely sure there could be no confusion about whether I still wanted the service. Months later, I discovered that Invoice Home had continued charging my card even after the account itself had been deleted. So this was not simply a case of me forgetting to cancel. I cancelled once in 2025, discovered the charges were continuing, and then completely deleted my account on April 2026, yet the billing still continued. I’ve now contacted Invoice Home demanding a refund for every payment taken after cancellation and an explanation for why recurring charges continued after the account was deleted. If you cancel with Invoice Home, I strongly recommend checking your bank or credit card statements afterwards rather than assuming the billing has actually stopped. I’ll update this review depending on how they respond and whether they refund the post-cancellation charges.
Response from Invoice HomeSep 9, 2026
Hi Sam, We’re sorry to hear about your experience. Our Support team has reached out to you directly so we can locate the relevant paid account, review the billing history, and determine what happened. We’d appreciate the opportunity to investigate this fully and resolve the matter with you.