Invoice HomeReviews of invoicehome.com

Response from Invoice HomeSep 29, 2026

Thank you for your review! We are happy to hear that Invoice Home makes creating invoices easy for your small business. We appreciate your feedback! We always welcome and encourage your suggestions, so I will be sure to pass this along to our developers for future improvements to our app and website. If you ever need assistance or have suggestions, please contact us at [email protected] and we'll be happy to help. Have a great day!

Response from Invoice HomeAug 5, 2025

Hello, thank you for providing that feedback Roy! We always welcome and encourage your suggestions, so I will be sure to pass these along to our developers for future improvements to our app and website. Sorry for any inconvenience caused! In the meantime, please let us know if there is anything else we can do for you at [email protected]! Have a great day!

Response from Invoice HomeAug 7, 2024

Hi Marlo! Sorry to hear that you're experiencing issues. I've looked into your case with our support team. It appears they sent you an email 6 days ago with the correct information to get this resolved but have not heard back from you. Our customer support team is always happy to assist you with any questions or concerns you have. Have a great day!

Response from Invoice HomeOct 16, 2023

Hi Dana, we are disheartened to hear that you had a negative experience with our call center. We have taken the appropriate action to handle this situation, so we thank you for bringing this to our attention. I've reached out to our customer support team and they've confirmed that they resolved your question/concern. If you ever need anything else, please reach out to our customer support team at [email protected] and they'd be happy to assist you in the respectful and timely manner that you deserve. 💛

Response from Invoice HomeDec 28, 2022

Hi S. Hendsbee, thank you for writing us a review and giving constructive feedback. We really pride ourselves in our customer service so we apologize your experience didn't match your expectations. Per our Terms, "the charges are a monthly, automated deduction until the time the customer decides to downgrade themselves or asks us here at Customer Service to downgrade for them". It also states that "all fees and charges are nonrefundable and there are no refunds or credits for any partially used Paid Services (including partially used subscription periods)". If you indeed downgraded your account yourself, you would have received a downgrade confirmation email from our system. As mentioned, we do not have any record of you writing to our customer support and requesting to cancel. On top of that, the account was actively used within the last few weeks. If there is anything else we can do for you, please write to us at [email protected].