InvictaStoresReviews of invictastores.com

Response from InvictaStoresJan 7, 2022

Dear Customer, Thank you for taking the time to leave us this review. We are sorry to hear you have not been assisted with your cancellation request. Please be sure to send us an email directly at [email protected] and I will personally be happy to look into this matter for you and provide you with confirmation of the cancellation. I will be looking forward to hearing from you with your order number. Sincerely, Jay, Social Media Community Specialist.

Response from InvictaStoresJan 3, 2022

Thank you for taking the time to advise us of the experience you had with your order. during the holidays, our supply chain experiences strain due to the high number of purchases, not only within the organization (warehouse) but also with carriers, who must accommodate to deliver our packages and those from other companies. We understand your frustration, and we sincerely apologize for the delay. But, unfortunately, these kinds of issues are out of our hands. We are truly sorry you had to cancel your order. Thank you Sincerely, Jay Social Media Community Specialist

Response from InvictaStoresDec 28, 2021

Thank you for taking the time to leave us this review. Please know, we completely understand how you feel regarding your order pending since December the 10th. During these holidays, our supply chain experiences strains due to the high number of purchases, not only within the organization (warehouse) but also with carriers, who have to accommodate to deliver our packages and those from other companies. We are doing our best to process all delayed orders as quickly as possible. We have upgraded to 2nd-day air at no charge to you so once it ships you will have it in 2 days. Please, if you have any further questions or need any further assistance, do not hesitate to reach out to us at your earliest convenience. You can reach us at [email protected]. Sincerely, Jay Social Media Community Specialist.

Response from InvictaStoresDec 8, 2021

Thank you for your review. Our apologies for the experience you encountered with your order. With orders going International at times there may be delays from our end due to the amount of volume of orders we process. Please reach out to this email [email protected] and provide us your order information and we will gladly look into the progress of the shipment. Thank you! Sincerely, Jay, Social Media Community Specialist.

Response from InvictaStoresNov 18, 2021

Dear Customer, Thank you for taking the time to leave us this review. We are sorry to hear you had a poor shopping experience with us. As this is not the type of Customer Service we wish to provide, please send us an email to [email protected] as we would love to hear more about what happened and see how we can best solve this matter as quickly as possible for you. We look forward to hearing from you soon! Sincerely, Jay Social Media Community Specialist

Response from InvictaStoresNov 15, 2021

Hey Arnie! Thanks for taking the time to share your thoughts and with us. We're grateful for your honest feedback and we're glad that you are satisfied with your experience. Please let us know if we can be of further assistance. Enjoy your timepiece! 🤗 Sincerely, Angie Social Media Community Specialist

Response from InvictaStoresOct 29, 2021

Thank you for your feedback! Our Invicta Stores with the 5 stars listed and ratings here on Trustpilot is our Invicta Store located in Europe. Our apologies for any confusion.

Response from InvictaStoresOct 11, 2021

Dear David, Thank you for posting a review and, we are sorry to hear that your experience was not up to standards. Please contact us at [email protected], we'd like to get more details to better assist you. Sincerely, Angie Social Media Community Specialist