InvictaStoresReviews of invictastores.com

Excellent quality

Great watches!

Ordered on November 28. A shipping label was created weeks before the package actually moved. There were no proactive updates and customer service repeated the same scripted “delay” response despite multiple calls. Once USPS finally received the package, it moved normally and delivered in January. This was not a carrier issue—it was a fulfillment and communication failure. I won’t order again.

There was a significant amount of time between placement of order, printing of the label and the eventual shipment. There was no communication on what was causing the delay. Your CS agents could not provide any information to me on the cause.

Order took weeks to arrive and my attempts to contact service was less than helpful…first time I actually spoke to someone it was about the 30% discount that wasn’t applicable to my order (that was the sole reason for my purchase), the next was met with a message saying orders are taking longer than expected and the last one wasn’t even responded to at all. My husband owns a dozen Invicta watches but I will never use the website to purchase one again.

Ordered a watch on Dec. 6 and it’s still in transit and it’s now Dec. 31. Too late as a gift. No explanation of why it’s taken 3 weeks to get from Fla to TN. It’s ridiculous. I will never order from them again.

I received everything I ordered in two separate shipments, and these watches were very well-priced, so I considered them a good value and was willing to wait for delivery. The final delivery took a little over a month, with the bulk of my order arriving last. I was pleased with my purchase, as everything was well-packaged and in mint condition. Continue to shop with Invicta.

nohassle. rec'd in time