InvestorPlaceReviews of investorplace.com

Response from InvestorPlaceDec 26, 2023

We appreciate your feedback and regret to hear about your dissatisfaction. We take all concerns seriously and would like to address them. Our commitment is to provide valuable insights, and we apologize if your experience fell short. Due to the limited information that is able to be provided on this site, we had requested additional information in order to review the subscriptions you hold with us. This would give us the ability to review the track records for the products you have to gain a better understanding of your experience. Unfortunately, we have not received those details yet, so we are unable to comment on the success rate. As stated in our terms on our site, “None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of the investments discussed in the Services may lose their value after purchase. Past investment results are not necessarily indicative of future performance.” We understand the importance of trust in financial matters and we look forward to a more positive market in the coming year. Please feel free to call us at (800) 219-8592 or email us at [email protected] if you have any concerns about your subscriptions that you would like to discuss further.

Response from InvestorPlaceDec 1, 2023

Thank you for taking the time to leave this review, Kim. I would like to clarify that Predictive Alpha is not an InvestorPlace product. I have requested additional information in order to look into the subscriptions you have with InvestorPlace so that we can better understand your experience with us. ***** Updated: I appreciate the clarification on the product you were referring to and the additional information you provided! I certainly understand the significance of your investment decisions and acknowledge that the outcomes so far have not met your expectations. Our goal with AI Advantage is centered around achieving incremental gains over time rather than immediate and substantial returns. Louis is utilizing an AI platform with these recommendations and the machine is constantly learning. We look forward to the product continuing to improve as it adjusts to the current markets. I also understand that your documented results have shown a mix of gains and losses. It's important to note that the stock market is inherently unpredictable, and individual outcomes can vary. While we strive for accuracy, we recommend that our users approach investment decisions with caution and an awareness of the associated risks. Additionally, the terms on our website state, "None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of the investments discussed in the Services may lose their value after purchase. Past investment results are not necessarily indicative of future performance." Should you have any additional questions or concerns about your subscriptions, I would encourage you to reach out to us directly at (800) 219-8592 or [email protected] so that our team may assist.

Response from InvestorPlaceNov 16, 2023

Thank you for taking the time to reach out to us, Lori. I apologize for the experience you have had and have been looking into this since we received your BBB Complaint on 11/13. We had replied within the same day and the BBB is currently reviewing our response, which may be why you have not been notified yet. I have also sent a response to the email you sent us last night to try to clear up any questions about your account and hopefully you receive the update from the BBB soon as well.

Response from InvestorPlaceNov 1, 2023

I apologize that you are receiving unwanted emails. To clarify, we do not sell or trade customer details such as email addresses. We do operate within a small network of affiliated companies that we work closely with. In some cases, we may share your email address with these trusted affiliates to provide you with valuable offers, updates, or services that we believe may be of interest to you based on your buying experience with us. Each of our emails has an ‘unsubscribe’ link at the bottom to allow you to update your email preferences so that you only receive the emails that you want to. You are also able to call or email our customer service team for assistance with updating these preferences. We find that some customers will unsubscribe from receiving emails and then subsequently sign up to receive future emails from our company. There are also cases where customers have signed up for our content using multiple email addresses or they have email forwarding setup for multiple addresses. When customers unsubscribe from one email address, they will continue to receive future emails to the email addresses that remain subscribed. In any event, once we received this complaint I searched for an account based on the limited information provided on this site. I located an account based on your name but cannot be completely sure this is the same email address that you may be receiving emails at. I did apply a master opt-out function to ensure that the account I found will no longer receive any marketing or free editorial emails from us. If you continue to receive unwanted emails, I would urge you to contact us at (800) 219-8592 or [email protected] so that we can look into this further for you.

Response from InvestorPlaceOct 30, 2023

We're truly sorry to hear about your experience, and we apologize for any confusion. It would be helpful to have some more details on the information you were referring to. Please feel free to contact us at (800) 219-8592 or via email at [email protected] so that we may address your concerns and resolve this issue.

Response from InvestorPlaceOct 19, 2023

I appreciate you taking the time to leave us a review. I want to assure you that InvestorPlace remains committed to serving our customers with integrity and transparency. Since there is minimal information provided on this site, I am unfortunately not able to locate your account to look into your experience further. If you have any specific questions or concerns, please feel free to call us at (800) 219-8592 or email us at [email protected] so that we may assist.

Response from InvestorPlaceOct 20, 2023

We appreciate this customer reaching out with this concern. To clarify, we do not sell customer details such as email addresses. We do operate within a small network of affiliated companies that we work closely with. In some cases, we may share your email address with these trusted affiliates to provide you with valuable offers, updates, or services that we believe may be of interest to you based on your buying experience with us. Consumers are always in control of the communications that they receive. In the future, you may unsubscribe to any unwanted emails by clicking the link at the bottom of that email. In response to the updated review, our affiliate network does not consist of 100 or so companies. We do believe that if they are receiving unwanted emails from other companies they will need to address that with those companies directly as we have not sold their email address.

Response from InvestorPlaceJan 9, 2024

Thank you for taking the time to share your feedback. We apologize for falling short of your expectations and appreciate the opportunity to improve.