Burbu G.
They don't play fair at all
They don't play fair at all. Everything you do will lead a loss, I almost lost everything with them but I got lucky with Adm kl td....I am impressed with the service I got from Adam kl td… I had multiple issues that were resolved very quickly. the representative was so helpful and friendly. I appreciate the great service!
Response from InvestorPlaceMar 4, 2024
Dear Burbu, We are genuinely concerned to hear about your experience and the challenges you've faced while engaging with our services. Our goal at Investorplace is to provide a supportive and beneficial environment for all our investors, and it is disheartening to learn that we may have fallen short of this commitment in your case. It's relieving to hear, however, that your interaction with Adam proved to be positive and that you received the level of service we strive to offer across all touchpoints. Ensuring swift and friendly resolution to any issues our customers face is paramount, and your feedback about the excellent service from our representative is greatly appreciated. We take your initial concerns very seriously and would like to learn more about your experiences to not only address any missteps but also to prevent similar situations in the future. Please consider reaching out to us directly at (800) 219-8592 or email us at [email protected] with more details at your earliest convenience. Your insights are invaluable in helping us improve and ensuring that our services align more closely with our customers' needs and expectations. Thank you for bringing this matter to our attention, and again, we apologize for any stress or inconvenience you may have experienced. We look forward to the opportunity to regain your trust and to demonstrate our commitment to excellence in customer service. Warm regards, The Investorplace Team




