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InvestorPlace (investorplace.com) has 801 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Fulton, Maryland
Excellent
Investments & Wealth · Fallston, Maryland
Excellent
Investments & Wealth · Frederick, Maryland
Excellent
Investments & Wealth · BALTIMORE, Maryland
Excellent
Showing 189 reviews with 5 stars · Clear filters
Tim M.
Quick helpful responses.
Response from InvestorPlaceApr 23, 2025
Hi Tim, Thank you so much for your 5-star rating! We truly appreciate you taking the time to share your experience — even a few words mean a lot to us. We're thrilled to know you're enjoying the service, and we look forward to continuing to support your financial goals. If there's ever anything we can do to make your experience even better, don’t hesitate to reach out! Customer Success Team
Marilyn
Marnell is a great communicater. He understood my issue, and took extra effort to keep me as a client. Which made me continue my subscription. Terry Vango
Response from InvestorPlaceApr 11, 2025
Hi Terry, Thank you so much for your feedback! We're thrilled to hear that Marnell was able to clearly understand your issue and went the extra mile to support you. We're proud to have team members like him who are committed to delivering great service. We'll be sure to pass along your kind words—Marnell will be delighted to hear them. We're also very glad to know that his support played a role in your decision to continue your subscription. Thanks again for being with us! Feel free to reach out at (800) 219-8592 or [email protected] if you need anything else! Best Regards, Customer Success Team
Alex
Carol is patient, eager to be of help, and last but not least, knowledgeable about the issues!
Response from InvestorPlaceApr 8, 2025
Hi Alex, Thank you so much for your thoughtful feedback! We’re thrilled to hear about your outstanding experience with Carol and our team at InvestorPlace. Providing top-tier service is our priority, and it means a lot to know that our associates have made such a positive impact. We’ll be sure to pass your kind words along to Carol—she’ll be delighted to hear them! Your appreciation and support truly motivate us to continue delivering the best experience possible. Thanks again for sharing your experience, and we’re grateful to have you as part of the InvestorPlace community! Feel free to reach out at (800) 219-8592 or [email protected] if you need anything else! Best Regards, Customer Success Team
Colleen R.
Amazingly I am writing my third review for associates at Investor Place since my experience working with Andrew was spectacular. Personally the level of care and attention each associate I have had the privilege to work with has been so outstanding. I am so grateful to have the venue to give the feedback that they deserve with Andrew being no exception. In fact Andrew like the other associates, represent a gold standard for customer service. Investor place really could only recruit such consistently qualified staff if they were a stellar operation. So thank you Andrew for being at Investor Place and helping me locate some pertinent information, for which I am super grateful. Than you, thank you, thank you.
Response from InvestorPlaceMar 17, 2025
Hi Colleen, Thank you so much for your thoughtful feedback! We’re thrilled to hear about your outstanding experience with Andrew and our team at InvestorPlace. Providing top-tier service is our priority, and it means a lot to know that our associates have made such a positive impact. We’ll be sure to pass your kind words along to Andrew—he’ll be delighted to hear them! Your appreciation and support truly motivate us to continue delivering the best experience possible. Thanks again for sharing your experience, and we’re grateful to have you as part of the InvestorPlace community! Feel free to reach out at (800) 219-8592 or [email protected] if you need anything else! Best Regards, Customer Success Team
Lincoln W.
Customer service representative "Edge" was very helpful in getting the payment process completed. He demonstrated professionalism in going about the task of ensuring both satisfaction for the customer but the company goal of securing a sale.
Response from InvestorPlaceFeb 12, 2025
Hi Lincoln, Thank you for your kind feedback! We're thrilled to hear that Edge was so helpful in assisting with your payment process. We'll be sure to let him know how much his professionalism and dedication to ensuring both your satisfaction and the company's goals were appreciated. If you need any further assistance, don't hesitate to reach out at (800) 219-8592 or [email protected]. Best Regards, Customer Success Team
Robert W.
The reason for my call to InvestorPlace was to request needed material to assist me in filling out my 2024 Tax Return. When I called Customer Service I was fortunate to have Marnel helping me. After stating the reason for my call, he immediately began gathering what I needed. In just a matter of mere moments he had emailed me my requested info. His response was fast and thorough. But what really impressed me was his communication skills, his knowlege, respectfulness, patience, attention to detail. Because of how well I was treated, I won't hesitate in calling back if ever the need arises, and will be blessed if Marnel is the one who is on the other end.
Response from InvestorPlaceJan 29, 2025
Hi Robert, Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Marnel was able to assist you so effectively and make your call such a positive experience. We’ll certainly pass along your kind words to Marnel and make sure he’s recognized for his exceptional service. We’re grateful for your support and are always here to help if you need anything in the future! Thanks again, and feel free to reach out at (800) 219-8592 or [email protected] if you need anything else! Best Regards, Customer Success Team
rob V.
It is of great assistance of Ed, never letting me down to look for several options to succeed eventually my subscription because of a not working payment by the website of Investor Place. Important is the option to call by Whatsapp in order to avoid international phone costs from Europe to the USA. with thx, Rob Verhulst
Response from InvestorPlaceJan 7, 2025
Hi Rob Verhulst, Thank you for your kind words! We're so glad to hear that Ed's assistance was invaluable in resolving your subscription issue. It's always our priority to explore multiple options and ensure our customers succeed, even when challenges arise, like the payment issues. We truly appreciate your feedback about the WhatsApp option, as we understand how important it is to avoid international phone costs from Europe to the USA. Rest assured, we will pass along your thanks to Ed for his dedicated support. Thanks again, and feel free to reach out at (800) 219-8592 or [email protected] if you need anything else! Best Regards, Customer Success Team
Duane W.
Marnel was extremely professional, courteous and understood all the issues I had messed up. He did an excellent job in resolving all the issues. Was patience and helpful!! Marnel is a great representative for Investor Place; an asset to your organization.
Response from InvestorPlaceDec 20, 2024
Hi Duane, Thank you for your feedback! We're thrilled to hear that Marnel provided such a positive experience for you. We will be sure to pass along your kind words to him. It's wonderful to know that he was able to resolve all the issues with professionalism, patience, and helpfulness. Marnel is indeed an asset to our team, and we appreciate you taking the time to share your thoughts! Your satisfaction is our top priority, and it's great to know we could meet your needs effectively. If you have any more questions or need further assistance, please don’t hesitate to reach out at (800) 219-8592 or [email protected]. We're here to help! Best regards, Customer Success Team