Intrepid Direct Insurance Reviews | Read Customer Reviews of intrepiddirect.com

Intrepid Direct InsuranceReviews of intrepiddirect.com

4.8414 reviews
Insurance
5400 W 110th St, Overland Park, Kansas

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Intrepid Direct Insurance

About Intrepid Direct Insurance

Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.

Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: intrepiddirect.com
Website: intrepiddirect.com
Category: Insurance
Location: Overland Park, Kansas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Intrepid Direct Insurance reviews

414 approved reviews, newest moderated first

Stephen
Aug 13, 2026
Ease of use:
Ease of use: I found using the sites very easy
Response from Intrepid Direct InsuranceAug 13, 2026
Hi Steve, thank you so much for your review!
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Matt
Aug 6, 2026
Intrepid is great to work with
Intrepid is great to work with. They are incredibly professional and very organized. They are always ahead on the deadlines and the pricing is very competitive.
Response from Intrepid Direct InsuranceAug 6, 2026
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience. We appreciate your trust and look forward to continuing to support your business. Thanks for choosing Intrepid Direct!
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George
Aug 4, 2026
Easy renewal process.
Easy renewal process.
Response from Intrepid Direct InsuranceAug 4, 2026
Hi George, thank you for your review! We're happy to hear your renewal process was easy and straightforward. We appreciate your business and your feedback. Thanks for choosing Intrepid Direct!
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Steven
Aug 1, 2026
Too hard to find a way to pay
Too hard to find a way to pay. I don’t find a place to create a user or login? No phone to help but claims and they could not help !🙈
Response from Intrepid Direct InsuranceAug 3, 2026
Hi Steven, thank you for your feedback. It’s our goal to provide excellent customer service and we’d like to hear more about your experience. Your account advisor is reaching out, and you are welcome to contact us at 877.249.7181 Monday through Friday 8:00 a.m. – 5:00 p.m. CT.
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Justin
Jul 21, 2026
Responsive and Kind
Friendly and Kind
Response from Intrepid Direct InsuranceJul 22, 2026
Hi Justin, thank you so much for the review! We are glad to know you were treated well!
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BK
Jul 21, 2026
You guys are fast and really helpful…
You guys are fast and really helpful about all of my process. Thank you Lisa and all team who works my files.
Response from Intrepid Direct InsuranceJul 21, 2026
Hi Bentan, thank you for your kind words! We're so glad to hear that Lisa and the team were able to provide fast, helpful service throughout the process. Thank you for choosing us!
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Kayla
Jul 20, 2026
5 stars!
Simple onboarding experience with Nancy & Darien. Met all my company needs and respected my time. Couldn't ask for anything else!!
Response from Intrepid Direct InsuranceJul 21, 2026
Hi Kayla, thank you for the great feedback! We're thrilled to hear Nancy and Darien made the onboarding process simple and efficient. We appreciate your trust in Intrepid Direct and we look forward to continuing to serve your company!
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Caled Ken W.
Jul 13, 2026
service and price
service and price
Response from Intrepid Direct InsuranceJul 13, 2026
Thank you for your review! We're glad to hear you were pleased with both our service and pricing. We appreciate your business and are always looking for ways to make the experience even better. Thanks for choosing Intrepid Direct Insurance!
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