Intrepid Direct InsuranceLearn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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GARY W.
Nick was fantastic with his follow-up and consistency. He is very knowledgeable in what the breakdown of the policies really mean to a business owner.
Response from Intrepid Direct InsuranceOct 26, 2026
Hi Gary, thank you so much for the kind words. Nick will be thrilled to hear he made a difference for you and your business. We appreciate your partnership!
Leah F.
Quick and easy to get a quote. Very understandable insurance brakedown. Very frendly and helpful.
Response from Intrepid Direct InsuranceOct 22, 2026
Hi Leah, thank you for the kind words! We're happy to hear you found the process simple. We appreciate the opportunity to work with you!
Teresa
My advisor, James, was excellent to work with from the initial discussion through the quote process and until our new policy was set. He was very thorough and patiently answer all of my questions. He was very responsive. The entire process from start to finish was efficient and seamless. I'd be remiss if I did not also mention that I was able to save over $700 annually even with adding extra coverage that I didn't have on my previous policy.
Response from Intrepid Direct InsuranceOct 16, 2026
Hi Teresa, thank you for your kind words! We're thrilled to hear that James provided excellent service and made the process smooth from start to finish. Helping our customers find the right coverage while delivering value is what we strive for, and we're glad we could help you save while enhancing your protection. Thank you for choosing Intrepid Direct!
Ryan
It was great working with Tawny and the team at Intrepid. The entire process was very fast, thorough, and efficient. Their responsiveness, attention to detail, and professionalism made everything easy from start to finish. Highly recommend!
Response from Intrepid Direct InsuranceOct 16, 2026
Hi Ryan, thank you for your kind words! We're glad Tawny and the team made the process smooth and efficient. We appreciate your recommendation and look forward to working with you again!
Taylor
Intrepid has such a responsive team! When you need something, COI or a policy change, they are quick to the punch and won't leave you waiting. That's service!
Response from Intrepid Direct InsuranceOct 9, 2026
Thanks so much Taylor! Our team is speedy and ready to serve. Thanks for the recognition of their hard work, we're happy that you're happy!
Richard
Annual Renewal. When renewing our policy Intrepid is always early with their renewal documents. Intrepid will compare prices and make concessions if needed to keep the customer. Intrepid always gets back to us in a very timely manner. Quick to respond and polite. I'm very pleased with the renewal process in September 2026.
Response from Intrepid Direct InsuranceOct 8, 2026
Hi Richard - We're so glad to hear that our no games approach hit the mark! We'll be sure to share your nice words with the team. Thank you!
Nadeem
I had a great experience with Intrepid Direct Insurance, especially with Curtis. He was extremely helpful, professional, and responsive throughout the process. He took the time to answer all my questions, explained everything clearly, and made the whole experience easy and stress-free. It’s refreshing to receive such great customer service. Curtis was patient, knowledgeable, and genuinely helpful, and I really appreciate the time and effort he put into helping me. I would definitely recommend Intrepid Direct Insurance, and I’m very happy with the service I received. Thank you, Curtis!
Response from Intrepid Direct InsuranceOct 6, 2026
Thank you for the nice feedback, Nadeem! Curtis is fantastic at what he does, and I'm so glad he was an asset for you during the process as well. The direct model makes life easy!
Malcolm
One stop shop. Katie was excellent! Professional, thorough and confident in what she was doing, as well as efficient.
Response from Intrepid Direct InsuranceOct 6, 2026
We love to hear it! Thank you for taking the time to recognize the team, we will be sure to let Katie know of your feedback.
