Van Lines & MovingReviews of internationalvanlines.net

I received mailier card in the mailbox (Two Movers) I decided to give them a call John William Huge Van line Movers sound and spoke very professional. I gave him my moving inventory and he gave me a price to do the job. Receive a call that the movers are coming a day earlier no one came. I tried to call. Bad number no answer. Movers called on original day to deliver and showed up. The price quoted was 1700 plus more than original price they say because of casing and bubble wrap is needed. I am very unhappy.i explained I quoted specifically I have glass tables. I will never recommend this company and no other broker moving company.

This is the worst moving company I've ever encountered! Still waiting on my belongings and keep getting put off. DO NOT USE!!!

AWFUL EXPERIENCE - DO NOT USE My move from New York to France (Marseille area) was botched on a number of levels: - refusal to bring a container to my premises in NY (easily enough space) - repeated changes in departure dates, costing me $$$ in changes on the receiving end, then changes in delivery dates, mostly because... - CONTAINER WAS LOST for ten days, no-one could tell me where it was until I tracked it down myself - it was sitting at the port of Haifa in Israel, nowhere near the route it should have taken - several items stolen and quite a few broken (likely on container packing), and no-one at IVL cared - just shifted blame and refused to help - local agent in France (not IVL) was ok, but IVL was hopeless, incompetent. - overall stressful, unpleasant, really felt screwed over.

Worse experience we have with this company. We were scheduled to pick up our stuff from claifornia and move it to Indiana. everything was smooth, they got the money of 3k that we deposited and the delivery people came on the day they were assigned to come and within 15 minutes, they started stating they we have more stuff than what we told them when we did not. We went back and fourth with them and Chris who helped us. Delivery people left without picking up our stuff. We called the company again and they wanted us to pay more. Sure! We said no, the customer service we received after that was horrible. I spoke with their manager name Claudia- the first thing she said "she doesn't have the time" ok than may be you shouldn't be even doing this job. We tried to work with them but they refused it and we asked for ur refund and she said it's non refundable. Ok nobody told us that. it is just they kept lying about one thing after another and every single person we spoke with was rude. I don't know they run their business but if this is how they do their business, it's pathetic. I won't recommend them to nobody and we did not get our refund back. She kept saying they will not give us any money back no matter what we do. Sweetheart we know how to get our money back especially when your company canceled on us and refused to help us. This was such a horrible shitty experience.

These guys made moving a breeze, they handled everything with care and even wrapped everything that could open with a special wrap that they provided. They were polite and professional and finished everything in a timely manner!! This is my 2nd time moving with this company and they were accommodating and flexible. Gave me an excellent quote and were nice enough to wait until my pay day to pay for their services!! Everything was well taken care of, money well spent for sure. Highly recommended this company!!!!

Do not trust Van Lines Movers with your possessions. Not only did it take my items almost 2 months to arrive, but they lost a large carton of tools worth approx $1,000, and only compensate $11/lb. Horrible customer service and inefficient staff.

They are a nightmare! First off we paid much more than the price we were originally quoted. On the day of the move we were told we had to pay even more for items they were unaware of. Except I had sent pics of all items to my sales rep. They refused to listen and made me pay more money on the spot. Also they made me Zelle them money or pay cash. Refused to take credit card! We drove off to our new home, out of state and waited a few days for our items to arrive. When I called they could not tell me when my stuff would arrive. Finally they told me my items had not left the original state and had been unloaded in a warehouse. My sales rep knew I was expecting my delivery in approximately 4 days. Almost 30 days later my items showed up a damaged mess. The delivery driver was not send with any helpers so we assisted with the unloading. The driver was nice and did not ask for help. The lack of communication and the extreme rudeness of everyone we spoke with was astonishing. Please save yourself money and soul crushing disappointment, look elsewhere.

This service did not work out well for me. I foolishly didn't read all of these reviews. All seemed fine until two days before the move when I was told the movers would show up 24 hours early. I reacted badly (screaming I am ashamed to admit) that we were not ready for the movers to arrive one day early. The customer service response was Sorry but there is nothing we can do. Would you like to cancel the move? Previous reviews mention a lack of communication and customer service. Unfortunately, that was the case for me. The initial quote/estimate turned out to be literally half of the total cost of the move. $5,000 became $10,000 with tip included. I eventually spoke to a supervisor who awarded me $200 for arriving 24 hours earlier. This amounts to a 2% reduction. Can you imagine being told two days before your move-out date that you are indeed moving the next day? I am 60 years old and just out of cancer treatment. This was truly a horrible experience for me. The lack of communication, the lack of customer service, and the addition of unnecessary stress and urgency were such a disappointment. Should you choose this company perhaps you will have better luck than me.