International Sea & Air Shipping is an international moving company offering door to door services worldwide. As a top international shipping company, we provide full container service and lift van services both to and from the USA with complete documentation, custom assistance, insurance, shipping, storage and inland transportation. International Sea & Air Shipping is Licensed by:FMC: Federal Maritime CommissionAs a NON-VESSEL COMMON CARRIER (NVOCC)License No. 023238NFMCSA: Federal Motor Carrier Safety AdministrationUSDOT. (Department of Transportation) No. 2052864MC No. 718931International Sea & Air Shipping is a proud member of the following Associations:AMSA: American Moving and Storage AssociationBBB: Better Business Bureau
International Sea & Air Shipping (internationalmoving.com) has 334 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
internationalmoving.com
Website
internationalmoving.com
Category
Moving & Storage
Location
Elmont, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The Crew, the timing and supplies has been a very comforting experience for us. Moving overseas is a very big deal and to have a company with a team from the first phone call to the last box loaded into the truck/container with professionalism, hard working, patient, transparent, very pleasant, respectful workers is priceless. This family thanks you all!!.
Response from International Sea & Air ShippingApr 28, 2025
Thank you, Cheryl, for sharing your experience!
AF
Alicia F.
Mudada desde Miami, USA hasta Valencia. España .
Esto fue una mudada desde Miami hasta España. Desde su inicio la profesionalidad y el buen servicio estuvieron presentes. Cualquier inquietud siempre fue respondida de inmediato. El embalaje excelente y con mucho cuidado. El personal tanto el de recogida como el de entrega con mucho profesionalismo y cuidado. Todo llego en perfectas condiciones. Solo un poco de demora en la travesia, pienso que son tiempos estimados. Los recomiendo, sin temor a que reciban nuevamente cinco estrellas.
Gracias.
Response from International Sea & Air ShippingApr 21, 2025
Thank you so much, Alicia, for your 5-star review!
CX
Camila X.
Very Positive Experience with Move from US to Europe
I recently moved from NYC to Portugal and had a great experience overall. The service was excellent on both ends — the teams in the U.S. and Portugal were professional, courteous, and very helpful throughout the process.
Although the move was delayed by 2months due to unforeseen circumstances, the company handled the situation well and were able to mitigate some of the delay. One box did go missing temporarily, but they were quick to locate it and deliver it without any hassle.
I was especially impressed with how carefully everything was packed — not a single item was damaged during transit, which really speaks to their attention to detail and care.
Despite the minor hiccups, I would absolutely recommend them to anyone planning an international move.
Response from International Sea & Air ShippingApr 10, 2025
We are thrilled to hear that you had a great experience with our teams in both the U.S. and Portugal. We really appreciate your kind words about their professionalism, courtesy, and helpfulness.
DI
Diana
Highly Recommend
This move was from Europe to the United States. International Sea and Air Shipping was easy to work with. The team was professional, friendly and helpful. They communicated with us through the entire process. No additional consultant required with this service provider.
The initial contact was January 2025 and the final delivery date was April 4, 2025.
The entire process was seamless and everything arrived safe and sound. Pricing was clear and upfront.
I would definitely recommend this company to anyone making a move or just shipping items across the ocean. I am an experienced mover and this was the easiest move I have ever made.
Response from International Sea & Air ShippingApr 7, 2025
Thank you so much for taking the time to leave such a wonderful 5-star review!
Your recommendation means a lot to us, especially coming from an experienced mover.
PC
Paola C.
Professional Company
Moved from California to Spain. Although the shipment took a whole 5 months to arrive at the destination, which was 2 months over the expected date of arrival, It was a good experience overall. Both moving teams were very professional. Our stuff was very well packed, with minimal damage at the end.
Response from International Sea & Air ShippingApr 3, 2025
Happy to hear you're satisfied with the packing services and professionalism! We are sorry to hear the shipping time took longer than anticipate.
Thank you for taking the time to share your feedback.
MI
Miles
Moving from USA to UK
Moving from USA to UK. Like clockwork with good communication before/during/after.
Response from International Sea & Air ShippingApr 3, 2025
We appreciate the kind words, Miles!
LO
Louis
This is a awful service
This is a awful service, they keep overcharging after the full service is paid for and they keep delaying things just because it’s not in their power to do better. The customer support is ignorant and if I could put 0 stars I would do it
Response from International Sea & Air ShippingApr 3, 2025
Dear customer,
Please provide your contact details or Job reference # so we can properly address your concerns.
CO
Consumer
If I could give it a zero rating i would.
If I could give it a zero rating, I would without hesitation. I contracted these services for my relocation from Massachusetts to Puerto Rico. I was informed that my shipment would be delivered to my doorstep within 30 days. However, this never materialized. After they began making excuses regarding the size of my belongings and claiming that it would take an additional 4 weeks or so, my belongings remained in storage for 3 weeks until I contacted them. They were claiming that it had already arrived in Miami and was still in a warehouse in Massachusetts. Fortunately, I was able to track one of my devices and determine its current location. Only then did they acknowledge that it was still in Massachusetts and had been transported to Miami, where it has been waiting for approximately 2 weeks. They are currently assessing the possibility of finding additional items and, if successful, shipping them.
Regrettably, I was not informed of any of these developments until after I had already paid and my belongings had been collected. I had trusted that I would receive my belongings on time, and now I am in need of items that are currently sitting in the Miami heat for an unknown duration. In approximately 2 weeks, it will have been 2 months, and I still do not have an estimated date for when my shipment will be shipped or received. This is, in my opinion, a highly irresponsible situation.
My coordinator only responded to every other email, but they were unable to take any action to expedite my shipment. This was despite the manager who had previously booked me faults for not being honest about the delivery date and the shipping process. All I received was a simple apology. At this point, I am desperate for my shipment and do not even know if it still exists.
Response from International Sea & Air ShippingApr 2, 2025
Xavier,
I sincerely apologize for the frustration the transit time has caused. We regret that your experience has not met expectations or our standards.
Shipping dates to Puerto Rico are based on a Groupage which consolidates multiple shipments into a single container to optimize cost efficiency. This means that your items are transported along with others heading to the same country, which can extend the overall transit time as we wait to fill a container. I want to point out that your sales representative advised prior to you booking with us, that the transit time would be longer once you requested to downsize and no longer use an exclusive container.
This allows us to offer more competitive pricing, especially for smaller shipments. Hector confirmed that he discussed the approximate timelines with you based on Groupage shipping but I apologize if it was not communicated clearly enough. Furthermore, please note that all timelines are approximate.
Your shipment is safely being stored at our agent's warehouse in Miami FL in the meantime.
I assure you that we are actively monitoring the situation and aiming to fill the container as fast as possible.
Again, we deeply regret the inconvenience and are committed to reuniting you with your belongings.