International Sea & Air ShippingReviews of internationalmoving.com

The representatives were very helpful before and during our move. Everything was handled from door to door. I provided the team with the information that they required at different stages including customs and they along with their associates handled everything. Thank you very much for all of your assistance.

We contracted **International Sea & Air Movers** to pack and ship our belongings from Brooklyn, NY to our new home in Italy. We were quoted a reasonable price that included full packing, custom-built crates for artwork, and coordination with **Bliss Moving** in Italy for customs clearance and delivery, including the extra cost for delivering up one additional floor. At first, everything seemed great. Our sales rep, was personable and convincing. But once the sale was complete, the experience turned into an absolute nightmare. Our assigned move coordinator, was unhelpful from the start—slow, vague, and unresponsive. If we didn’t email her, we wouldn’t hear from her at all. Her “coordination” amounted to one-line answers that provided no real information, even though this was a life-changing international move for us. **Packing Day – April 29, 2025** The moving dispatcher, assured us he was sending the “A” squad. Instead, it took them 10 hours (not the 4 hours promised) to pack our apartment. One mover spent more time texting than packing, the custom crates we paid extra for were never built on-site (apparently they were the wrong size and sitting in a warehouse), and the team had to call in backup just to finish by 9 PM. No follow-up call from Ronnie as promised. We moved to Italy the next day with essentials for what we thought would be a **6–8 week wait** for our container. Instead, our belongings sat in a Brooklyn warehouse for **two months** with no explanation or proactive updates. **16 weeks later** we finally heard from Bliss Moving in Italy—only to be told we had to pay **an additional €1,000 in “fees”** before delivery could be scheduled. These were supposedly for splitting the load into two smaller trucks, but we were told earlier a larger truck was possible. It felt like ransom: pay the fees or you won’t get your belongings. We had already paid for delivery to our apartment, yet now there were “unexpected port fees” and “transfer fees” from Genoa to Milan—why it wasn’t delivered directly from the port is still a mystery. We paid under protest, and now, after months of living in an empty apartment on lawn furniture, we’re told delivery won’t be until **August 23, 2025**—**nearly four months** after pickup. **Summary:** * Misleading sales process * Incompetent and unresponsive move coordination * Poor packing execution (custom crates not provided) * Lack of communication for months * Surprise extra fees before delivery * Endless delays and excuses Leaving your home and moving to another country is stressful enough—**International Sea & Air Movers and Bliss Moving made it a nightmare**. I would never recommend them for any international move. Update 9/26/25 Be sure to write down EVERY Thing in down to a pen cap color, my husbands watch and our Nintendo switch magically disappeared. We had full coverage BUT since these were not listed line item by line item we will not be reimbursed, but somehow my double boiler (not listed as an independent item is covered) Our 2 month old dining room table was also damaged, thankfully the Bliss moving team in Italy had it together, noted the damage and my double boiler and we will be reimbursed (minus the $500 deductible) Oh well, glad its done.

This company and team were awesome in our long distance international move to the Philippines. We packed our own things and wrapped them in heavy blankets but used their pickup and Delivery service providers both were excellent. Everything we had made it there in the condition it was when shipped. The communication from international sea and air was excellent from start to finish! The shipment came in a month later then they expected but knowing the Philippines, I already knew it takes 2 1/2+ months usually a bit more then 3, it took 3 1/2 by the time it was unloaded. The Delivery company they use was top notch and handled all of the customs and documents without hassle and were there videoing with my family during inspection before release. The truck driver had a difficult and tight access to our home, his driving skills backing up a 40' container on a bridge and tight turn were beyond amazing raising power lines on top of it to get in. The crew was efficient and quick. I wouldn't hesitate at all and I highly recommend this company and their partners for your international move.

I was put to ease with this team of professionals. Any questions I had were answered in a timely fashion and everyone handled their departments with knowledge. They got the job done, and I am pleased.

Hello, my name is Alex Preda and me and my wife just moved from Tennessee to Los Montesinos ( Alicante ). International Sea & Air Shipping was a great company and we used a 20 feet container. Everything was great, in time and good conditions. Thank you!

We had a great experience working with International Sea & Air shipping company. The team was professional and courteous throughout the entire process, and their packing services were top-notch—everything was handled with great care. Communication was clear and consistent from start to finish, which made the whole process feel smooth and organized. Toward the end, there was a slight increase from the original estimate, but the team took the time to explain the reasons behind the adjustment, and it felt fair and justified. Overall, we were very satisfied and would absolutely recommend their services.

This company is fantastic! Hillary was my wonderful point person for the logistics and accommodated a change of date and all negotiations with the kindest and most customer-considerate professionalism. Jeanine managed the booking and was very responsive. Ronnie made a miracle happen with my pick-up date, and the packing and loading crew of four guys worked cheerfully all day in sweltering heat to get me packed up and on my way. I can't say enough good things -- I was completely overwhelmed with everything and they saved my sanity. Thank you International Moving!

You have to move in 3 weeks, what do you do? I was fortunate to have researched and chose International Sea & Air Shipping because they completely solved the challenge with the upmost speed and professionalism. It’s a chaotic time while moving and I felt like I could fully trust their process every step of the way. Ms. Cammer was amazing!