FinReviews of intercom.io

Easy to setup and even easier to use. Great for engaging with visitors to your site and generating leads for sales opportunities

Started out using Intercom for chat, but quickly realized it could replace multiple services we depend on every day from sales chat to support automation and even product tours. I've tried multiple other chat clients, but only Intercom has given us continuous service without lagging and extremely powerful automation.

Thank you for your quick response and politeness

It's such a seamless experience to work in intercom> It has a beautiful UI and the best part that it never get crashed. I will highly recommend this platform!

Intercom is our beating heart in our organisation. Support, when needed, is great! Easy to use, easy to master!

A communication tool with limitations. There are functions difficult to understand (the usage of cookies vs unique identifiers, email automation), others that were bugs (the failure to retrieve a lead from search was reported and took several months to have the fix), others that are limited (lack of private knowledge base, the notes are not searchable or retrievable). The pricing is excesive considering the above.

Overall, it has been a great experience. Support has been quick and responsive when we reach out. We need to devote a little more time to exploring all of the benefits and using it fully, but it has been a great customer support channel for us.

Great platform for creating personal and informative email campaigns and cool push notes to customers :)