FinReviews of intercom.io

We are happy to run our onboarding, customer support and marketing via Intercom at liquidblox.com. Both Intercom platform and their support is top quality.

Its a wonderful platform and user-friendly. I don't have to search for any tools or options. Every item is readily available based on our business needs. Keep going!

Intercom has been a great product for our group as we are small and moving quickly and changing often. I am excited to grow with Intercom as our business grows.

Listening very carefully to your early adopters and over-delivering are key success drivers for early stage start ups. Intercom's been the tool that allowed us to do so. Intercom is a 360º solution: it's a wonderful CRM, a really helpful chat (with a chatbot that can go as far as you want it to go), an email marketing solution, an on-boarding tool and much, much more. Upload all the relevant variables / actions on your platform, so you can use them to set conditions within the funnels you will build using the in-app chat and the email. Channel your users towards different actions you want them to take, analyse what the users actual flow and continuously tweak your funnels. We tripled our conversion rate for our B2C SAAS product thanks to the different funnels we built with Intercom, and I still fill that we haven't used its full potential. The only down side is that their pricing is based on the number of users you will have in the platform, making it less affordable for high traffic freemium model sites with very low prices.

Intercom is incredibly easy to use, helpful to our customers, and use for our support team!

Intercom is awesome. We work with schools, teachers and students and they allow us to solve problems as they're happening in realtime, and message users based on specific actions to move them down the funnel.

Everything is very thought out, their customer service is the best. I love everything about Intercom. And it's awesome that they keep improving

good instant messaging service