Kelley M.
Intercom helps me run multiple online…
Intercom helps me run multiple online businesses and sass. I would recommend it to anyone!

Fin is the Customer Agent company delivering customer experiences across support, sales, and commerce. More than 30,000 companies use Fin products. Fin resolves over 2 million conversations weekly and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, the company evolved its product, infrastructure, and team around AI-powered customer communication. Fin is a privately held software company with more than 1,400 employees across six global offices.
Fin (intercom.io) has 524 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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524 approved reviews, newest moderated first
Kelley M.
Intercom helps me run multiple online businesses and sass. I would recommend it to anyone!
Johan R.
Great platform to handle all your customer service through the web messenger. Tons of extraordinary features that allows your company to showcase demos of your product and educate potential and current customers through the power of AI tools. I am very pleased with Intercom, a must for any business that wants to scale with the assistance of AI.
Justin W.
Intercom is simply the best... they keep adding new amazing features all the time. Highly, highly, highly recommend!
Orit M.
Its changed our app and our users' experience drastically!
O G.
I feel that given the pretty simple function intercom provide I feel that the functionality is not particular comprehensive especially given the cost of the product and the size of intercom as a business. We have used intercom for the last year and every-time we've contacted their support to ask about a feature we have been left disappointed. We spend around $800 per month and do not receive anything like the value for money you should receive when using a SaaS product. Intercom, you really need to do much more for what you charge both in quantity and quality. Poor show.
Denis K.
Great support, great webinars for product managers, great Early Stage program, great product!
Anne M.
Really easy to use. All the features are easy to setup and you can get started right away.
Thomas C.
Looking for an opportunity to leave. I like the service, but it's expensive. I wouldn't recommend it for someone starting out. Every time I feel myself get excited about a new feature I've been hoping for, I then see it's designed to squeeze more money from me. Also a bit silly, this survey didn't work for me on my iPhone because it didn't have the validation buttons.