Sarah F.
Practical but slow and with errors
Intercom is very slow (it takes a large amount of time to open a message/campaign etc), which is really boring when you word in CRM and sometimes have to open douzens of emails at the same time. It causes us to lose time. Moreover, there are some bugs, such as for example when we send a campaign containing several mails to different countries, that we program at a different time - sometimes 1 or 2 clients from Mexico will receive a mail at the same time as those from EU, even if we programmed the mail for Mexico at 3pm and those for EU's clients at 9am.