FinReviews of intercom.io

Response from FinJun 10, 2021

Thanks for taking the time to leave us a review, Pete. Delighted that your experience so far has been a good one. Helping business' communicate with their customers is at the centre of everything we do so it's always great to hear customers are finding that to be true. Thanks, Eabha (Customer Engagement)

Response from FinJun 10, 2021

Thanks for taking the time to leave us a nice review Debra! We love to hear that our product has helped customers increase their engagement alongside quicker response times. It really is a win-win-win for us! Thanks, Eabha (Customer Engagement)

Response from FinJun 10, 2021

Thanks for taking the time to leave us a review Valérie. Great to hear you are finding our product to be easy to use. If you want to learn more about what you can do with Intercom, academy.intercom is a great place to start! Thanks, Eabha (Customer Engagement)

Response from FinMay 27, 2021

Thanks for leaving us a review and your feedback Jos - I'll make sure it gets to the team. Kate (Intercom - Customer Engagement)

Response from FinMay 26, 2021

Hi Luke, Thanks for taking the time to review Intercom. I've reached out to you via Trustpilot to help me look into your experience a bit more. We aim for a few hours to 2 business days to be the maximum wait time for a conversation first response, depending on your subscription and the nature of the query (i.e. topic and urgency). It sounds like this isn't the experience you've had so I'd definitely like to find out what's happened here. Thanks, Kate (Intercom - Customer Experience)

Response from FinMay 25, 2021

Thanks for taking the time to review Intercom Natalie - I'm glad to hear you've had such a positive experience. Kate (Intercom - Customer Engagement)

Response from FinMay 24, 2021

Thanks for leaving us this review Valentina 🙌 Kate (Intercom - Customer Engagement)

Response from FinMay 17, 2021

Thanks for taking the time to review Intercom Alexey. I'm sorry to hear that our product has not met your expectations and I will ensure your feedback is sent on to the relevant product teams as we're always looking for more ways to help our customers succeed. Thanks again, Kate (Intercom - Customer Engagement)