iNSYNQReviews of insynq.com

System down for two days. I'm a tax preparer and thanks to InsynQ I can't prepare taxes. Unacceptable!

Down 1 day last week and now down all day today (a Monday!!!). Little-to-no communication from Insynq. They say a small amount of customers are being affected, but based on the wait time for customer service and lack of response from their Chat support feature, my guess the outage is more widespread than they would like to make it seem. Their outage message states they will be in contact with the affected customers, but they have not. I am not one to normally blame a company for a small outage, but when they make up lies and don't communicate with their customers, we have a problem. They won't communicate with their customers, but they have no problem releasing a blog post advertisement via their social media accounts. This company needs to get their act together!

3-13-18 System down all day. No effort by staff to explain No effort to update when it will be running They were answering live chat in the morning and by mid day had run for cover and went to auto answer on chat and phone lines. Will eat the loss and move elsewhere ASAP

Desk top has been down all day. Support has same message service will be up shortly. Just terrible

Insynq service is Exceptional! Thank you Insynq for providing exceptional customer service and making the process so easy. Your company sets the bar on how a company should treat there clients. I will be referring your company to all of my friends and family.

Fairly new to Insynq but satisfied so far. Sales and tech support are great. our apps work as they did on our local server, but we have access from any location with internet access. So much better than Saas software in my opinion.

I am beyond pleased at the performance of the hosting services, AND, as important, the level of service and care we have received during the on-boarding process From the initial contact with Becky, thru to the instillation of several products, and a few contacts with tech support (shout out to Kevin and a great woman whose name escapes me) all of of our bookkeepers agree that the process has been flawless We moved from a well known competitor and I am only bummed I waited so long.

I usually do not have the greatest experience with insynq support, but today one employee changed it all. Chuck helped me for about thirty minutes and in two phone calls resolve my login issue. Turns out im not the sharpest tool in the shed and had my numlock on. After looking deeply into the issue trying to find what was wrong, when Chuck and I realized it was just the numlock and it was user error he just simply laughed with me. I was so embarrassed but he allowed me to just laugh at myself. Thank you for helping me fix my issue chuck!