Instant Pot is a Canadian brand of kitchen appliances.
Instant Pot (instantpot.com) has 101 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
Appliances & Electronics · City of Industry, California
Excellent
Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
101 approved reviews, newest moderated first
Evan
My Instant Pot pressure cooker suddenly stopped working and displays a C6L error code. The Instant Pot is within warranty, but when reported to customer service they took 15 days to reply and their response was to ask for information that was already in my initial complaint (case #01998401), such as proof of purchase, the type of error and my address. Very poor customer service.
Gavin
Badly designed products. The air fryer lid on our duo crisp no longer makes proper contact with the base so is basically landfill. It’s less than 18 months old. The whole thing seems to be made of plastic which will warp with heat. Don’t buy their garbage.
julie R.
Love our Instant pot- wasnt sure how much we'd use it but it gets constant use. great recipe ideas from the company. Easy to use and easy to deal with.
Boo
Absolutely love my air fryer! Great service and a great product
Missy C.
Love my instant pot airfryer! Started with a small one to do kids tea and had to upgrade to a bigger one because we use it for everything! Teenager can also do her own dinner which I love! Fab product, fab customer service
Mrs Christine C.
Terrible customer service, do not even bother to acknowledge emails. My air fryer stinks of plastic each time I use it & its 4 months old, even though the instructions say the smell goes away quickly, it doesn't!
Stephen G.
Their Facebook page offers their AirFryer at £149 reduced from £199. However the link to purchase from their webpage suddenly asks £219.99 for the same product. Deception or incompetence? Both merit a complaint and just one star
Do L.
I receive the Instant Blender Ace as a move-in gift in 2019. I used my blender on, approximately, a bi-weekly frequency for a recipe or to blend smoothies. From the jump, I noticed that the blender doesn't blend as well as other blenders on the market. I have patience when it comes to blenders not blending well.. however, what I don't have patience for is poor customer service. My blender started breaking down. I filled out a warranty form for my blender and submitted all the information required - it took them 5 months to inform me that they couldn't do anything and to throw it out. Very frustrated, not impressed and not recommending their brand. Spend the extra dollar on Vitamix or another high quality brand with good warranties (5+ years!). Hope this guides your in your research.. and hoping this helps you save a few headaches.