Ramon O.
Terrible company
I am writing to formally express my extreme dissatisfaction with the service I received from Instant Car Repair regarding a fuel pump replacement on my 2012 Toyota Camry. On 12/16/25 I hired your service to replace what I suspected was a failing fuel pump. After the job: My car would not start at all, even with the old pump reinstalled. The issue has clearly worsened, indicating gross mishandling of the vehicle during your work. Your technician spent hours at my location and ultimately left without resolving the issue, claiming the problem “might be the connector,” which was vague and unhelpful. Additionally, your billing practices are unacceptable. Charging $1,067 for a fuel pump replacement that not only failed to fix the vehicle but also made it worse — and then refusing to perform proper diagnostics without further payment — is completely unprofessional and exploitative. Your lack of professionalism and disregard for the state of my car has already cost me time, money, and trust, and I will ensure prospective customers are aware of this experience.


