Alpa
Never got my order
I never got my order so they just refunded it—disappointing experience.
Response from ins.comAug 19, 2021
We have issued a full refund. In addition, we apologize for the inconvenience. Our shipping and logistic operations has been severely hampered due to COVID-19. Nevertheless, there is no excuse from our end. We hope to apologize by giving you $20 of INS Gift Card. Again, we will make sure this never happens again under my watch. - Jonathan Hays, Director of Customer Service, INS.com



