INPRNTReviews of inprnt.com

This is a USA based company but even so delivery only took 10 days here to the UK, the quality of the prints looks very good indeed. Would definitely use this company again.

I recently bought this ‘poster’ artwork for my friend for a Secret Santa gift and when I received it the artwork was SO SMALL??? I get that I selected the smallest size but seriously it was the size of a birthday card (A6 paper size). What disappointed me was that I waited around 2-3 weeks for this and I even paid $43.41 AUD for this??? That was another thing because on the website it said it would be $15.30 but then it changed to around $20-$30 due to shipping. THEN when I looked at my bank account it deducted $43.41 BECAUSE IT WAS IN USD. Not only that but it also charged me $1.30 for conversion fee so my actual total was $44.71. Next time, I suggest the website specifies what currency is being used because this was a BIG jump from what I would usually pay for an artwork, let alone an extremely small one. The worst part was that I had gone overbudget for my Secret Santa gift and it’s very mediocre. Now I have to take out MORE money from my wallet so that I can make it somewhat nice. Although the quality of the artwork was nice and I got the artwork eventually, it’s unlikely for me to buy here again as it’s overpriced.

El paquete ha tardado cinco meses en llegar y por que lo tuvimos que reclamar. Y nos dijeron que habia sido devuelto y que si queriamos que nos lo devolvieran tendriamos que pagar nosotros los cosates de aduanas de nuevo. Eso fueron unos 17 dólares más. Muy descontentos

Helpful and quick response to rectify with new prints when our package arrived damaged.

I've ordered from them several times now for large acrylic, metal, and canvas prints. The prints are done in a timely fashion and shipped with great protective packaging, but I've noticed the quality isn't consistent. The first time I ordered from them about a year ago was an acrylic print, which came with chipped edges and trapped dust (or air bubbles) inside the print. Fortunately, customer support was very helpful and I eventually received a good replacement. I ordered two more metal prints this past June. One of them looked perfect, while the other had a long hairline scratch near the bottom. I didn't contact support for this since it wasn't really noticeable at a distance. My most recent order was for a metal and canvas print in August. The metal print had a dent near the bottom and the canvas print was misaligned. Customer support was kind and sent replacements for both, but the replacement canvas was even more misaligned than the first. Customer support did say they would look into it (it's been a couple weeks and I haven't heard back yet), but I don't really want another replacement at this point as I feel like it'll just have problems again. It's a shame I have problems nearly every time I order - the colors and print clarity are great otherwise. A lot of artists I follow only sell with INPRNT so I don't have any alternatives if I want to buy their artwork! Maybe my expectations are just too high??

Great quality and fast delivery

I’ve been ignored by INPRNT for over three weeks after sending multiple support inquiries, using both their support contact form and direct email. Zero response. If they can’t be bothered to answer basic questions, why should artists or customers trust them? Completely unacceptable.

When Fedex fumbled the ball, Inprnt was there to help me through and resend the package again. Quick respond, polite, and helpful.