INPRNTReviews of inprnt.com

Had an easy time navigating site. Needed some help with shipping after post office mix up and they were so friendly and helpful. Nicest and fastest customer service I have received buying anything online.

Great prints, nothing to say about that, but if you're in Europe, you'll have to pay tariffs on it. And I only learnt that on the day of deliverance.

Unfortunately, I’m disappointed with the customer service. I received the wrong print and have tried multiple communication channels to resolve the issue, including email and the contact form, but have received no response. It feels like my requests are being systematically ignored. I hope INPRNT improves its customer support and still reaches out to me.

Really high quality print and excellent customer service. Ordered something to be shipped from the US to UK and got lost in transit at our local depot. I reached out to the company and within a day they had sent a replacement, and I received it a little over a week later. Suzanne was especially kind and helpful, thank you!

My package came damaged which was unfortunate because it was a gift But Susanne was really great and worked with me to make sure I got a replacement. Instructions were clear and she even made sure to follow up on any anomalies that she noticed including an address issue which would have delayed things further. It turned a bad experience into a great experience

1. Tried to order some prints. 2. Red pop-up website payment error. 3. Payment is taken out of my account. Plus an international transfer fee of 2.57$ 4. Try to contact INPRNT. No response for 5 days. 5. Have to create a VISA dispute with my bank. 6. What do you know INPRNT finally replies, "It looks like your order did not come through. The pending transaction has been refunded back to you." 7. Refund is 1.08$ less then the original charge, so I'm out 3.65$ for... no reason at all? I love wasting my money into the void for absolutely no reason at all, don't you? TLDR: If you are an Australian customer, 1. Just buy local. Or feel free to gamble with your money and time. 2. Don't get sucked in by their sales, you'll be hit with conversion at the check out, what seems like a reasonable 50$ jumps to $80. Sure, its your choice to press the 'order now' button, usually after you've already gotten to the final step, you think what's another 20-30$, if you knew the price to begin with you wouldn't have wasted your time. Aka predatory online shopping tactics 101. Goodbye 3.65$. Goodbye hours spent worrying about the transaction, talking to the bank, contacting INPRNT multiple times, checking if INPRNT has replied, waiting for my money to come back, seeing i've lost money, writing this review.

Custumer Service

I spent over $200 on canvas prints for my daughter’s room. I never got a shipping notification so I messaged them after it should have shipped. They messed up my order and just never printed it, but charged me. No apology and no offer to expedite it. They just threw it in the back of the queue with all the other orders. No idea if Ill ever get it. Customer service is wildly rude.