Innovation RefundsReviews of innovationrefunds.com

I have tried to get a manager at Innovation Refund to help with my erc and a letter from the IRS. I cannot get a return call. It is the same customer service rep answering the phone and will not forward me to a manager. Very unhappy with this Lack Of service from them

The IRS amended the amount Innovation Refunds filed for. Their percent for their service has been paid, but they continue to send emails and phone calls claiming my account has not been paid. I sent them all material from the IRS that amended their filing but it seems a different person is working my account every time I address this.

I filed my refund with them Feb 2023 and have been push off on 5 different people to quote handle our case.Its been about to be 2 years and nothing.Everyone that works there I have talk to in regards to our claim I guess no longer works there.I can't get a response from anyone..Something needs to be done with a company that doesn't respond to there quote clients.

I have been trying to contact someone from the team for over a week. I get no call backs from the managers because "there is a process" however, it has been over a week. No returned calls emails or answers. I've spent HOURS trying to remove a lien on my account that should not be there in the first place.

Absolutely horrible customer service. Nobody responds to emails or phone calls. They were quick to sign you up but over a year later we found out they did not submit the right paperwork so we are still waiting.

Matt Black and his team at innovation refunds helped me with a smooth and painless process in getting me the most amount of money that I could receive

Filed for the refund in July 2023. Finally called in Jan 2024. Was told that a temporary hold had been put on the program but it would resume soon. Called back in two months only be put on hold for a half hour being told that I was next in line. Later told that no one was available and t leave a message or call back. Done so twice without contact.

This company promised me over 100,000 dollars in refunds. This was not verified by my accountant of 20 years. This company may get you money you may have to pay back to the IRS. Also, you have to refile you taxes which could cause penalties. I have not received any refunds from the IRS, but they just filed a Texas UCC Statement, which I researched is deceptive. They say I owe $90.00! For what!!!! I have not gotten a single red cent from the IRS and hope not to. Beware.