Inner BalanceReviews of innerbalance.com

I have been using Oestra and interacting with the Inner Balance Telehealth company since November of 2025. The first time I used it I didn't like it, but to be honest, I only used it for 3 days. That said, I requested a refund after my first time trying it, and they did refund my $199, no questions asked. However, they asked if I'd like to share why I was asking for a refund and I did explain to them why. I was very pleasantly surprised that it wasn't a hassle. Then two months later, I had began to feel my symptoms return (I was in late menopause) and since I still had the original Oestra (they didn't require me to return it bcz it cannot be resold for sound medical practice to be upheld), I decided to give it another shot. Long story short, I have been using it since January 2026. I reordered it and started my new subscription in April 2026 AND HAVE NOT LOOKED BACK! This product is the best for me (the patch and progesterone pill for some reason caused me to have an allergic reaction [rash] on my neck), and it is an all-in-one so I don't have to use anything else. Also, my muscles have come back from starting to melt away, I'm sleeping well, I have energy, I have almost no joint pain and I can think clearly again. HRT doesn't make my life perfect, BUT it is a gift that keeps on giving to me better health and preventive measures as I continue to age. I wanted to add my two cents here bcz there aren't a lot of reviews on TP about this company & product and, for me at least, they are a much appreciated duo in this season of my life.

I was doing well,then vaginal irritations. After 5 months I went on the account and asked to "pause" my treatment shiomwnt as there is an option to pause.. THEY WROTE BACK THIS PAUSE WOULD "IN NO WAY BE HONORED"!! SO after payi g $199 a month rhe next month at$99and asking to pause they said they would ONLY CANCEL MY ACCOUNT-MAKING ME START ALL OVER AT $199!!THEY MISLEAD CUSTOMERS. BE VERY CAREFULL. STILL HAVENT SPOKWN TO A SUPERVISOR OR LIVE PERSON. TERRIBLE CUSTOMER SERVICE.

Stay away from this company unless you want yo to be gaslite by a bunch of RNs and never speak to an actual provider. They automatically compound and bill you for 3 months of treatment before even telling you what dosing was selected for you or why. After 4 requests to speak to a provider I'm canceling 2 subscriptions only because its too frustrating to deal with the company to either get a hold of a provider and or a dosage change. I had been using alloy for hrt and wanted to try an all-in-one cream option but the dose they gave me is too low, no where near my hrt dosing.so I sit and suffer until I decided screw this, I'm going back to what I was taking. At least I'm Connected with a reputable doctor at alloy through their app. They dont have an android app at inner balance. Bunch of unprofessional AI driven tools.

I started inner Balance over 5 months ago. The changes for me at 65 after being surgically trust into menopause at 39 has been remarkable. All my reproductive was removed. For that reason plus my age I had to consult a cardiologist first . After giving me a resounding YES (because My heart is in great healt) I started innerbalance Oestra vaginal cream. My sleep has improved dramatically as has my energy level. I was not sleeping well for YEARS and I did not feel vital at all in my body. Weak and tired all the time. But for me the reduction from a hot flash every hour (yes, I started having them again after years of None!) to literally back to none. And praise the Lord the SANDPAPER feeling during sex is 100% GONE!!!!! Sex is fantastic again. Hallelujah! My girl is back to her twenties in moisture! Boom My husband is happily paying for my medicine as he is also LOVING the results. Oh, and no more UTI's which I always waited on after having sex. NONE! GONE! So, for me, Innerbalance has been a game changer! YES, it's a game changer for me, A REAL CUSTOMER in South Florida.

Hasn’t been long enough to review the effectiveness of the product. But I can say that I could not get the pump to work. I did all the instructions. Pumped it over a hundred times, turned it upside down… eventually I just removed the sticker and unscrewed the top so I could try and get it to work. That’s a really crappy design for a 200$ pump of estrogen… I immediately tried to cancel my order after seeing this lame bottle, but as everyone claims: there’s no way to do that. I wasn’t able to get the info I wanted. Going to have to try again today. I can tell you from everything I’ve seen and the research I’ve done: many of the good reviews are not real. They are just employees or bots. I wish I had done this much research before I bought this damn subscription. This product is definitely too expensive. I believed the reviews at first. But after 10 days, I have seen no evidence that this is working.

Horrible website user interface. Obviously preying on women who want medical help but squeezing out as much money for their snake oil. You have to talk to an ai assistant who doesn’t réspond to your questions. No button to cancel or change order (which is why I had to go to the ai chat). They charge crazy prices and all the reviews are from people who work there posing as real reviews on Reddit! They probably moderate the page on Reddit too so only the most flattering posts are on there. If I manage to get a real human to refund me my money and cancel the subscription I will be happy and have nothing to do with this predatory company again. I don’t even want to try the product now, the price was too high and the subscription model is set up so it’s nearly impossible to cancel. That alone is a red flag.

Pending, update may follow. I’ve done online/tele health before. The ordering was smooth. I am a difficult patient (I know that). The product was exactly as expected! Side effects (unusual) became intolerable! My concerns were answered promptly. Why the 4 rating instead of 5? Cancellation and refund. There is no direct number to call, following their on line instructions isn’t working. I sent a chat message and an email (just now) for help. Will wait to see. Update: they did the refund!

The money back guarantee is a LIE. You will absolutely not be refunded.