Inner BalanceReviews of innerbalance.com

This company is awful. I merely inquired about a product, and the next thing I knew, I’d been signed up for a subscription. I had another subscription that I was actually using, but I guess they felt that because I already had one, it was okay to sign me up for another. Now I’ve been trying to cancel everything, and it’s been incredibly frustrating! I hate this company! Going back to Skin Medica!

Subscription fees of $199 per month...x 4 Libida $247 and got charged for it twice, because I did not realize that too was subscription. It DOES NOT WORK. Don't waste your time or money. They will happily give you every reason in the world that they will not refund your money for products that are ineffective and over priced.

I am only giving three star because i havent started it yet so i dont know if its gonna be a good fit for me, but when reading all the reviews saying that canceling is so hard well they canceled my order right away. It is to pricey for me unless it is really going to help and then i will come back and pay the money. Im starting it tonight. So we shall see i will come back and review again.

I’ve been using Oestra for approximately nine months, and overall, I’ve experienced a significant improvement in my symptoms. And believe me, I had just about every symptom imaginable! The worst were anxiety, headaches, and severe sleep disturbances. Within the first month, I noticed a considerable improvement. While my symptoms didn’t disappear entirely, I was finally sleeping more than four hours a night, rarely waking up with headaches, and finding my anxiety much more manageable. So why only three stars? The cost, the dosing changes, and what I discovered about the packaging. I was paying $199 per month, or nearly $600 for a three month supply. Initially, I was instructed to use one pump per day. Recently, after experiencing a couple of weeks of worsening symptoms, I contacted the company hoping my prescription could be adjusted. Instead, I was instructed to increase my application to two pumps per day. While I understand that dosages sometimes need to be adjusted, this effectively cut my three-month supply down to just six weeks, doubling my cost. Unfortunately, that simply wasn’t financially sustainable, so I canceled my subscription. Here’s where things got particularly frustrating. Fortunately, I still had nearly a full container, along with another that I believed was almost empty. Since the product is so expensive, I decided to see if I could get the last bit of cream out of the older container. I unscrewed the top portion of the pump dispenser and was shocked to discover a substantial amount of cream remaining inside that the pump could no longer dispense. There was so much left that I was able to scoop it out and transfer it into my newer container. Now, rather than relying on the pump, I access the cream directly. It makes me wonder how much perfectly usable product I unknowingly threw away with my first container. For a product at this price point, that’s incredibly disappointing. Customers shouldn’t have to disassemble the packaging to access medication they’ve already paid for. My overall opinion? I do believe Oestra has helped me, and I’m grateful for the relief I’ve experienced. However, between the high cost, the potential for increased dosing, and the amount of product left behind in the dispenser, I simply can’t justify continuing. I’ll be exploring other options, but I wanted to share my experience for anyone considering this product. If it’s within your budget, it may be worth discussing with your healthcare provider. Just be aware of the potential costs, especially if your dosage needs to increase. I genuinely wish the company would address the packaging and pricing, because the product itself made a positive difference for me.

No way to pause or cancel your subscription, and customer service is unresponsive. Will have to dispute the charges with my credit card company.

Very concerning experience. When I developed symptoms from their compounded prescription product, medical consultation was tied to maintaining a paid membership. Their explanations repeatedly changed throughout our documented correspondence. In my experience, the focus was more on securing continued payments than on patient safety and appropriate medical support.

I signed up for this and they charged me twice and I can't even create an account nor do I have any confirmation email from them with the charges of $200 a month for Oestra cream but it's on my credit card statement. I'll be calling my credit card company as soon as the charges process and are not pending. No option whatsoever to contact them just a stupid AI chat box that says a human will contact you in 2 business days. NOPE!! Crickets!! Also, this is a subscription so they keep charging you. When I contact my credit card company I'm going to tell them to block them so they won't have access to my credit card anymore. They say they won't ship you the product until your identity is verified, but you can't even verify it!! The page just closes but they charge you anyway!! SUPER SCAM!!

The pills I received do absolutely nothing and there is no apparent way to cancel the subscription.